
Asheville Ford Lincoln
Asheville, NC
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A great overall experience beginning with the initial communication with Meagan, the internet salesperson! The sales manager, Grant, was very transparent, informative, and fair! My salesman, Van, was inc communication with Meagan, the internet salesperson! The sales manager, Grant, was very transparent, informative, and fair! My salesman, Van, was incredibly friendly and made me feel like I was out for a drive with an old friend during the test drive! He made the buying process very simple and never left me waiting by myself for long without checking in to see if I needed anything and always provided updates of where we were in the process. Samantha was great to work with going over the technology my new truck has. Finance was very patient and took time to answer all of my questions! Im so happy I found the truck I was looking for at Asheville Ford, even though it was 2 hours from home! -Mark Dowlen More
Thank you ALL that had anything to do with our latest purchase. Brian in sales, Charlotte in the business dept., the young lady that helped with installing our phones, and anyone else I didn’t mention he purchase. Brian in sales, Charlotte in the business dept., the young lady that helped with installing our phones, and anyone else I didn’t mention here. This was a great experience and would recommend anyone to give them a try. You won’t be disappointed. More
Brian, Sharla and Samantha made purchasing a new car a pleasure today. Brian was very professional, personable and patient even when we changed directions with our choice. Sharla and Samantha made the com pleasure today. Brian was very professional, personable and patient even when we changed directions with our choice. Sharla and Samantha made the completion of the transaction easy and were very helpful in explaining all the details. Will certainly recommend Asheville Ford Lincoln. More
Bob and Brian were very friendly, honest and knowledgeable on the sale of our car. They were straight to the point on what our needs were and we had a great experience from the minute we walked knowledgeable on the sale of our car. They were straight to the point on what our needs were and we had a great experience from the minute we walked in the door. Thank you for everything and we look forward to doing business again in the future. More
Everything went pretty well the day I bought the vehicle. But, the next day I had a problem so I called around 9am and never got a call back. I ended up having to call them back again around 2pm the next da But, the next day I had a problem so I called around 9am and never got a call back. I ended up having to call them back again around 2pm the next day. More
Working with Sharla McCormick is what helped us make a final decision on driving the 5.5hrs to purchase from your dealership. She was everything I hoped for in the car buying experience. Clear and concise final decision on driving the 5.5hrs to purchase from your dealership. She was everything I hoped for in the car buying experience. Clear and concise in her communication. Honest and went the extra mile for us without having to be asked to do so. Bob Ensau was kind and sincere. Clearly a veteran in his trade, he helped make our experience feel warm and monumental. We appreciate them both and will even reach out next time we are in the area and/or looking to purchase another vehicle down the road. More
Super pleased with my experience at Asheville Ford, among the best of numerous new car buying experiences I have dealt with. Great deal and rates on a hard-to-find Raptor, all done with a couple phone calls the best of numerous new car buying experiences I have dealt with. Great deal and rates on a hard-to-find Raptor, all done with a couple phone calls and texts. Paperwork was done ahead of my arrival from out of town and I was in and out in an hour. Van with sales was attentive, responsive and personable. Sharla was very helpful and timely with financing options. Ian was professional and helped me breeze thru the paperwork on site. Sarah had me up and running with Ford Pass quickly. Thanks to everyone at Asheville Ford! -Steve More
Smooth transaction... friendly, competent and helpful sales service from Van and Katie. And all oil changes free for the first two years makes it even better. sales service from Van and Katie. And all oil changes free for the first two years makes it even better. More
Horrible experience- with sales and service. As I did paperwork, my vehicle was getting “detailed.” It was given to me completely dirty. Many issues after. paperwork, my vehicle was getting “detailed.” It was given to me completely dirty. Many issues after. More