Asheville Ford Lincoln

Mark McKinney was our salesman. He did a fantastic job. We were there late on Saturday and he stayed until we drove off with our new Aviator. It was a pleasure working with him. We were there late on Saturday and he stayed until we drove off with our new Aviator. It was a pleasure working with him. More

As soon as I walked into the dealership I was greeted by an employee. We immediately went to the lot a picked out the truck I wanted. He was very friendly and gave me straight forward answers to the questio an employee. We immediately went to the lot a picked out the truck I wanted. He was very friendly and gave me straight forward answers to the questions I had. More

Deal done over phone with Brian Newman. Texted and talked on the phone for a couple of days. Got a deal I liked and Brian worked out the details. Drove two hours the next day. Brian had the car cleaned up an on the phone for a couple of days. Got a deal I liked and Brian worked out the details. Drove two hours the next day. Brian had the car cleaned up and filled with gas. A nice young lady went over the controls of the mustang. Went and signed the paperwork and I was ready to go back home. Thanks Brian and the rest of the staff at Asheville Ford!!!! Love my new mustang GT premium!!!!!!! I would definitely consider them for a new car or truck purchase!!!! Worth the drive!!!!! More

I called about a Ford raptor the night before when I went they had everything ready I was in-and-out by the time I got done with the test drive the paperwork was done and the whole process at the dealership they had everything ready I was in-and-out by the time I got done with the test drive the paperwork was done and the whole process at the dealership didn't take but about 2 hours thank you excellent work More

I would say the Asheville Ford and Lincoln is one of the best dealerships that I’ve come across in my many years. During these times with all those health issues coming around these fellas worked for at lea best dealerships that I’ve come across in my many years. During these times with all those health issues coming around these fellas worked for at least three days to find a new vehicle for me when mine went out. I went over and above what I would consider most dealerships would do. I had just moved to this area and my Ford F-150 truck had over 323,000 miles on it. These folks working really hard and I would recommend to anyone that’s looking for a vehicle to stop by and see him just ask for Josh More

You can’t go wrong here whether it’s new or used. I’ve bought double digits in cars at Asheville Ford. By far the best dealership in Asheville. bought double digits in cars at Asheville Ford. By far the best dealership in Asheville. More

Looking for Aviator, found one on their website, requested pricing. Got text and phone message from Wendy with price, Drove 1+ hour, first told that vehicle had not arrived, then told it was there, requested pricing. Got text and phone message from Wendy with price, Drove 1+ hour, first told that vehicle had not arrived, then told it was there, after wait shown a different car. Spoke with manager Josh and was told the car I wanted was unsaleable - some sort of leak he wouldn't further characterize - wanted to sell me something else. Left dealership, also left with strong impression they are either incompetent or playing bait and switch. Will never go back. More

Brent Miller was great to work with. I felt he was very upfront and honest and worked hard to get the deal done for me. As opposed to some other salespersons, I felt he truly cared about helping and gettin upfront and honest and worked hard to get the deal done for me. As opposed to some other salespersons, I felt he truly cared about helping and getting the beast deal for my money. More

We love our new van, but to be honest, our experience with almost everyone who "helped" us at Asheville Fore was terrible. We were there yesterday for about 4 hours, and it wasn't because we were trying with almost everyone who "helped" us at Asheville Fore was terrible. We were there yesterday for about 4 hours, and it wasn't because we were trying to dicker down the price. It was all spent waiting on their team. We had to wait for the salesperson to have another salesperson help him through initial paperwork. The helper salesperson said condescending things about the first salesperson to us behind his back. Then we had to wait for most of the afternoon for the person who took the check and had us sign the legal papers. I thought that then we would be out of there. But she couldn't take debit cards, and I needed to use that method to cover the last few thousand dollars (we paid cash and did not finance). So we had to go to yet another person for that. All this time, we were waiting for the second key to be made and the keypad to be reset, which should have been included because on our test drive because the salesman said it came with two keys (I specifically asked about that). But instead, we were told we had to pay almost $500 for a second key and resetting the keypad. And on top of that, had to wait even more because service department wrote out the bill to Parts instead of us! We had to literally wait, making us late for work, to pay for something that clearly could have and should have been billed to Parts department and not tacked on as a extra expense after we paid cash for the vehicle. While we were waiting, the first salesman regaled us with stories and jokes that were either sexually inappropriate or dreadfully morbid. It literally could not have been much worse. The bad energy of the whole experience built up inside me, and I spent the last 15-20 minutes at Asheville Ford bawling out of anxiety and frustration. Their team did nothing to make it right except take a small amount off the bill for the key. Which, again, should have not even been something we had to pay for. Leaving the car lot in hysterics was not really my hope for our purchase experience, but maybe it's the norm for them because no one on their team seemed phased. We will definitely not be coming back to Asheville Ford and will definitely not be recommending it to anyone. More

The staff was very helpful in selection of our vehicle and gave us good input to guide our decisions. We felt good about the information we were given. and gave us good input to guide our decisions. We felt good about the information we were given. More