
Asheville Ford Lincoln
Asheville, NC
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We had a wonderful experience at AF. My first contact was Jason MacLean with internet sales. After looking for so long, we finally found what we wanted. Brett snd Jason made our visit special and personal. I Jason MacLean with internet sales. After looking for so long, we finally found what we wanted. Brett snd Jason made our visit special and personal. It was a fun experience . More
Good experience Let us leave and then called to let us know about recall, two days later called a d told us needed to do something else to vehicle, would have been up Let us leave and then called to let us know about recall, two days later called a d told us needed to do something else to vehicle, would have been upset but James was so nice let it ride More
We’ve been looking to add another Ford product to our family. We stopped at Asheville Ford hoping they had the particular Mustang we were looking for and they did. We saw a familiar face as we have purc family. We stopped at Asheville Ford hoping they had the particular Mustang we were looking for and they did. We saw a familiar face as we have purchased from them before. Brian Newman Organized the negotiations professionally as always and are extremely satisfied with our purchase. We will have many years of worry free driving, thanks to the extended bumper to bumper warranty, the 2 year maintenance pkg, and free car washes for life. Thank you all More
Found a truck online that I liked. Even talked to them before going out. After wasting 2-3 hours of my time trying out the truck, waiting, they said truck not for sale. We specifically asked it was was fo before going out. After wasting 2-3 hours of my time trying out the truck, waiting, they said truck not for sale. We specifically asked it was was for sale b4 trying out. Of course, they could find me something else. False advertising and a scam. BUYER BEWARE! Avoid this dealer at all costs. More
Finally found it. Our salesman, Van, and others, worked hard for us. They had to search to find all we wanted on our "list". When the exact car we wanted was found in Our salesman, Van, and others, worked hard for us. They had to search to find all we wanted on our "list". When the exact car we wanted was found in another dealers inventory and then sold before it could be picked up, these guys didn't give up and continued to search. This happened twice before finally they grabbed the third one found 400 miles away. Now we are happy owners of a new Ford Expedition equipped with all we need. Friendly and patient was be a good description of all Asheville Ford employees. More
Too much back and forth Salesman Mark McKinney needs to listen better. I turned down "AutoButler" and the very expensive extended warranty SEVERAL times, but each time he re Salesman Mark McKinney needs to listen better. I turned down "AutoButler" and the very expensive extended warranty SEVERAL times, but each time he reran the contract those items were there. Also, he said we could get a rebate OR zero percent financing, and we eventually got both. Then Charlotte, the finance person, tried again to sell the warranty. I was fed up with the back and forth. I understand that the 2 items are additional profit to the dealer and commission to the staff, but I DID NOT WANT THEM!! I did buy the Ranger, but only after haggling for over an hour. It should not be that hard. More
Great Experience Several members of the Ashefille Ford Lincoln team assisted with the purchase of a new truck. They worked through a few obstacles to get me the exact Several members of the Ashefille Ford Lincoln team assisted with the purchase of a new truck. They worked through a few obstacles to get me the exact vehicle I wanted and were fair on pricing, both for the new vehicle as well as my trade. Brian Newman was especially helpful and highly professional. More
The team members at Asheville Ford were very professional and curious. They were able to get us the deal we wanted and the Edge we got was what we were looking for. Excellent job to all team members. and curious. They were able to get us the deal we wanted and the Edge we got was what we were looking for. Excellent job to all team members. More
I was very pleased with my experience at Asheville Ford. My salesman, Chris Mease, was very knowledgeable and professional when dealing with my new business venture. Also Sharla in the finance department wa My salesman, Chris Mease, was very knowledgeable and professional when dealing with my new business venture. Also Sharla in the finance department was very helpful. More
Purchase of F-150 Very pleased with experience quick and efficient with paperwork salespeople were very helpful Lady who helped with apps was great I apologize for not Very pleased with experience quick and efficient with paperwork salespeople were very helpful Lady who helped with apps was great I apologize for not remembering her name good price great vehicle More