
Asheville Ford Lincoln
Asheville, NC
Filter Reviews by Keyword
By Type
Showing 817 reviews
Finally found it. Our salesman, Van, and others, worked hard for us. They had to search to find all we wanted on our "list". When the exact car we wanted was found in Our salesman, Van, and others, worked hard for us. They had to search to find all we wanted on our "list". When the exact car we wanted was found in another dealers inventory and then sold before it could be picked up, these guys didn't give up and continued to search. This happened twice before finally they grabbed the third one found 400 miles away. Now we are happy owners of a new Ford Expedition equipped with all we need. Friendly and patient was be a good description of all Asheville Ford employees. More
Too much back and forth Salesman Mark McKinney needs to listen better. I turned down "AutoButler" and the very expensive extended warranty SEVERAL times, but each time he re Salesman Mark McKinney needs to listen better. I turned down "AutoButler" and the very expensive extended warranty SEVERAL times, but each time he reran the contract those items were there. Also, he said we could get a rebate OR zero percent financing, and we eventually got both. Then Charlotte, the finance person, tried again to sell the warranty. I was fed up with the back and forth. I understand that the 2 items are additional profit to the dealer and commission to the staff, but I DID NOT WANT THEM!! I did buy the Ranger, but only after haggling for over an hour. It should not be that hard. More
Great Experience Several members of the Ashefille Ford Lincoln team assisted with the purchase of a new truck. They worked through a few obstacles to get me the exact Several members of the Ashefille Ford Lincoln team assisted with the purchase of a new truck. They worked through a few obstacles to get me the exact vehicle I wanted and were fair on pricing, both for the new vehicle as well as my trade. Brian Newman was especially helpful and highly professional. More
The team members at Asheville Ford were very professional and curious. They were able to get us the deal we wanted and the Edge we got was what we were looking for. Excellent job to all team members. and curious. They were able to get us the deal we wanted and the Edge we got was what we were looking for. Excellent job to all team members. More
I was very pleased with my experience at Asheville Ford. My salesman, Chris Mease, was very knowledgeable and professional when dealing with my new business venture. Also Sharla in the finance department wa My salesman, Chris Mease, was very knowledgeable and professional when dealing with my new business venture. Also Sharla in the finance department was very helpful. More
Purchase of F-150 Very pleased with experience quick and efficient with paperwork salespeople were very helpful Lady who helped with apps was great I apologize for not Very pleased with experience quick and efficient with paperwork salespeople were very helpful Lady who helped with apps was great I apologize for not remembering her name good price great vehicle More
Great Dealership. Bryan is a very nice salesman to deal with, he knows his product and let’s you ask questions. I can’t remember the young lady that does all the paperwork, she is super as well. Samantha d with, he knows his product and let’s you ask questions. I can’t remember the young lady that does all the paperwork, she is super as well. Samantha did a great job helping me get acquainted with my new 2019 MKC. Thanks to all. Betty Mayhew More
Ray was excellent!! Great Salesman. Professional, knowledgeable and courteous. Worked with me to find the best vehicle for my needs. I never felt pressured to make a deci Great Salesman. Professional, knowledgeable and courteous. Worked with me to find the best vehicle for my needs. I never felt pressured to make a decision on buying. He is definitely a 5 star Salesman More
Mike Dylewski It was a very positive experience purchasing a new vehicle, which doesn't always happen. Everyone was very helpful. I would recommend Asheville Ford t It was a very positive experience purchasing a new vehicle, which doesn't always happen. Everyone was very helpful. I would recommend Asheville Ford to any new prospective buyers! More
Overall excellent customer service!!!!!! Thak you so much ford for my experience in buying a new vechical . I hope in the fucture to come back and purchase a new vechical that my husband loves ford for my experience in buying a new vechical . I hope in the fucture to come back and purchase a new vechical that my husband loves More