
Asheville Ford Lincoln
Asheville, NC
Filter Reviews by Keyword
By Type
Showing 807 reviews
2018 and 2016 fords Great group of peeps. I have now purchased my 4th car with them. Thanks Bob, and Josh. I would highly recommend them. On used or new vehicles. Thanks Great group of peeps. I have now purchased my 4th car with them. Thanks Bob, and Josh. I would highly recommend them. On used or new vehicles. Thanks Guys. More
Purchase new Edge Overall the staff is excellent. One area that could be improved is to reduce the wait time to meet with staff after the purchase is completed, the fin Overall the staff is excellent. One area that could be improved is to reduce the wait time to meet with staff after the purchase is completed, the financial closer and the individual who provides instruction as to the vehicle usage. Each of these staff persons were excellent. It’s just that more staff should be available in these areas or they should provide services on an appointment basis. More
LOVE MY 2018 FORD ESCAPE! Ever since I married Jacob W Bradley and his favorite word - "IT MUST BE FORD ALL THE TIMES" AND NO ANY KINDS OF CARS SUCH LIKE TOYOTA, HONDA AND YOU Ever since I married Jacob W Bradley and his favorite word - "IT MUST BE FORD ALL THE TIMES" AND NO ANY KINDS OF CARS SUCH LIKE TOYOTA, HONDA AND YOU NAME ALL CAR BRANDS....But however I always enjoy ride my Ford cars such like Thunderbird, Explorer and Fusions but however I realized myself that I really missed the SUV because of the car seats that are high and much better than the Fusion car seats that are lower that does not suited us well beside with my husband's back and his back surgery in the past.........Since we bought Ford Escape SUV with seats high and we are very very happy and satisfied....That guy named Van Blankenship - cant give you how we feel so great with his helpful, efforts and friendly - WOW! MANY MANY THANKS THAT MAKE ME AND MY HUSBAND SO HAPPY......... More
Best Dealership to purchase a vehicle!!! EVER... I just purchased a 2019 Ford F-150 Lariat a couple of days ago on Monday, May 13, 2019. Now for the second time ( also purchased a 2018 F-150 XLT in N I just purchased a 2019 Ford F-150 Lariat a couple of days ago on Monday, May 13, 2019. Now for the second time ( also purchased a 2018 F-150 XLT in November of 2017 ) I have had an excellent experience with this dealership and the folks that work there. Brian Newman was my salesman this time and he was awesome. I was there for several hours but that was definitely not a problem because these wonderful people was able to work out a really awesome deal, which took some time to figure out because of quite a bit of negative equity on my previous vehicle due to the negative equity from the vehicle before the 2018 F-150. In both instances I had been to other dealerships that said a deal couldn't be done without a substantial down payment (approx. 14K to 16K) and in both instances Asheville Ford got me into much nicer vehicles than I had looked at at other dealerships with way less money down out of pocket (less than 5K). Needless to say I will never purchase a vehicle for myself from anywhere other than Asheville Ford. Also thanks Charity for showing me a lot more features about Ford Pass and Apple Car Play, that I never really experienced on my other truck, wish I would have known about all of the capabilities of this whole system before now. THANKS AGAIN ASHEVILLE FORD..... James Phillip Warren II More
2017 F150 warranty Service The truck needed a new LCD screen for outside air temp to read correctly. I also needed a 1803 mod done on the door's to help stop water from getting The truck needed a new LCD screen for outside air temp to read correctly. I also needed a 1803 mod done on the door's to help stop water from getting into the cab on front passenger side. This was a work in for the day I brought it in. It was done about when I was told it would be. More
Very helpful when I had a breakdown traveling through city. Awesome group of folks, made me feel as if I were there most important customer. Being from out of town, not know anything about local service from my Awesome group of folks, made me feel as if I were there most important customer. Being from out of town, not know anything about local service from my first contact I felt I was going to be taken care of. More
Very easy to work with Mark did a great job as my salesman. The entire experience was easy without the hassle of feeling like they were trying to pull something over on me. Mark did a great job as my salesman. The entire experience was easy without the hassle of feeling like they were trying to pull something over on me. More
Great Salesperson Mark McKinney, the salesperson we dealt with, was great and made the experience pleasant. The other people at the dealership, like Cynthia in the Par Mark McKinney, the salesperson we dealt with, was great and made the experience pleasant. The other people at the dealership, like Cynthia in the Parts Department, were very nice and went out of their way to help. My only negative comment was that the restroom was not clean which was surprising because the appearance of the rest of the dealership is so nice. More
Great Team What a great experiencing coming to Asheville Ford for the first time. Starting with Jason McLean who was personable and assured me that Asheville For What a great experiencing coming to Asheville Ford for the first time. Starting with Jason McLean who was personable and assured me that Asheville Ford had a great team that would help me in my decision of purchasing a new truck and he was absolutely right. I then met with Brent Miller in sales who was genuine, great personality, very knowledgeable and extremely helpful in my truck purchase. It ended with Joshua Pisano making the financing experience pleasurable. They truly are a great team at Asheville Ford. More
Competent - received good info when asked. Welcoming and patient with questions. Took time to go over specifics - never felt rushed, Competent and knowledgeable about the vehicles details. R Welcoming and patient with questions. Took time to go over specifics - never felt rushed, Competent and knowledgeable about the vehicles details. Responsive to follow-up. More