Asheville Ford Lincoln

Sales Jermey was very professional. He new all the aspects of the truck I was buying. He was a very friendly people person.Great job I would give my recomme Jermey was very professional. He new all the aspects of the truck I was buying. He was a very friendly people person.Great job I would give my recommendations to my friends. More

Great Experience Just bought the new 2019 Ranger and had a very good experience. Low pressure, easy going salesman made everything comfortable. I wouldn’t heasitate to Just bought the new 2019 Ranger and had a very good experience. Low pressure, easy going salesman made everything comfortable. I wouldn’t heasitate to work with James Jordan again. More

Great experience! Our experience with Bob Essau< Charity and everyone connected with our purchase were wonderful! We have been doing business with this Ford dealership Our experience with Bob Essau< Charity and everyone connected with our purchase were wonderful! We have been doing business with this Ford dealership back to the days of Mathews Ford and will not go any where else for our automotive needs> More

Best Car Buying experience I've ever had Can't say enough about how easy this experience. Felt like I was dealing with Family. From the time I walked in and was greeted by the receptionist, Can't say enough about how easy this experience. Felt like I was dealing with Family. From the time I walked in and was greeted by the receptionist, to working with Brent on finding the right Truck, Sharla who took the time to explain all my Financial options then to Christie who took the time to show me all the Bells and Whistles that came with my Truck.( Have never had a dealership provide that service). This is a first rate dealership with a focus on customer service. More

Got a jeep. Went by to get a price on a new F350 for work and saw a 2015 wrangler that I loved. Made a few calls with questions to Brent and drove back over about Went by to get a price on a new F350 for work and saw a 2015 wrangler that I loved. Made a few calls with questions to Brent and drove back over about 2PM. Left with the Jeep by 5PM. Brent, Brian and the rest of the team made all pretty seemless. Joey Galloway More

Let's Make a Deal I saw a truck online, (Asheville Ford website), that peaked my interest. I called and got an appointment. I arrived at the dealership and was greete I saw a truck online, (Asheville Ford website), that peaked my interest. I called and got an appointment. I arrived at the dealership and was greeted by Paul (salesman). I explained that I had spoke with Wendy. Wendy "came down" and explained that Paul would take good care of me. Turns out she was right. Paul was very courteous and professional. The truck was actually on another dealerships lot, however Paul did a good job showing me similar vehicles and explaining the process of obtaining the truck that I had looked at online. Negotiations hit a snag regarding the value of my trade and "Josh" entered into the discussion. He was straightforward, which was o.k., and Paul served as referee. To shorten the story we compromised and made a deal. I must say Paul made ever effort to ensure my wife and I were comfortable throughout the process and even after the sale was finalized. I also found "Sharla", who processed the paperwork, pleasant and easy to work with. As was "Charity", who pleasantly demonstrated great patience and resolve in getting my old flip-phone to "sync" with the new truck. Charity was friendly and professional as she explained and demonstrated the features of my new truck. I did purchase a set of "mud flaps" and returned the next day to have them put on the truck. An issue arose regarding the charge for installation and I was very appreciative to "Josh" for his intervening and resolving the issue. I suppose I could have submitted a short review by simply saying "good job" all around, but I felt those involved deserved more than that. I am pleased with my truck buying experience. More

Overall Excellent My overall experience was excellent. They were very informative and helpful both in comparing the different truck models, and finding a vehicle that m My overall experience was excellent. They were very informative and helpful both in comparing the different truck models, and finding a vehicle that met my preferences. Robert Esau was the perfect salesperson; helpful but not pushy, and fully invested in me as the customer. Sharla was quick and efficient with financing; and Charity did an excellent job of explaining the new technology on the new F150 which is an extensive upgrade over both my 2011 F250 and the 2015 F150 I traded on the new truck. Between reasonable vehicle price and the excellent trade-in allowance, I am highly satisfied. More

Great buying experience! Needed a newer car to replace my 2008 Fusion. Looked at every fusion listed online, and found a 2012 and 2014. The 2012 had lower miles and better equ Needed a newer car to replace my 2008 Fusion. Looked at every fusion listed online, and found a 2012 and 2014. The 2012 had lower miles and better equipment so I went with Asheville Ford. My salesman was Brent. and he made some suggestions but let me decide which car I wanted. This was on a Saturday, and I left with the 2012 Hybrid Fusion. The dealership was thorough with the paperwork, and I am pleased with the experience. I will return to Asheville Ford when my wife needs to replace her car. Dave Judd.. More

Live and learn. I was advised not to go to Asheville Ford, but I wanted to keep my business local....I won't do that again. They sold me a Ford Explorer and told me I was advised not to go to Asheville Ford, but I wanted to keep my business local....I won't do that again. They sold me a Ford Explorer and told me it had a trailer hitch, got home and found out it does not have a trailer hitch. The manager said they would pay to have one put on, but so far they have not come thru on that promise. They promised me, during negotiations, that someone would show me how to use everything, nope, that has yet to happen. They told me it would be a 72 month loan and then switched it to a 75 month loan. Live and learn. More

wanted to buy from a local dealer I told Mark what I willing to pay for a monthly payment and they did meet my figures. I absolutey love my new truck Thanks!!! I told Mark what I willing to pay for a monthly payment and they did meet my figures. I absolutey love my new truck Thanks!!! More