Asheville Ford Lincoln

Friendly and knowledgeable staff I've now purchased two vehicles from Asheville Ford and can honestly say the entire process was easy from start to finish. My Salesman Mark made both I've now purchased two vehicles from Asheville Ford and can honestly say the entire process was easy from start to finish. My Salesman Mark made both buys very smooth and easy. Will definitely recommend to all my friends/family. Steven Parker More

Horrible Service Center Took my car in to their service center running great for an airbag recall and ended up having to have my car towed home. I got a call from the service Took my car in to their service center running great for an airbag recall and ended up having to have my car towed home. I got a call from the service center saying my check engine light was on and was showing codes P0018 and P0022 and they needed to remove valve covers and front cover to check for timing chain problems. This is a car driven daily and well maintained, in the six years I’ve owned it the only problem I’ve had is the car needing a new battery. My check engine light has never been on and WAS NOT ON when I pulled my car into their shop and the way the motor was running almost violently and then almost completely stalling and sputtering I would never have driven my car if I had started it up and it was running like that. They are liars and they did something to my car in their shop and then tried to tell me I drove it in there in the condition it was in. I cannot believe that I took my car to a ford dealership for an air bag recall and had to have it towed home. i understand that the codes it Is showing is something that happens to cars with 100,000 miles or more on them and that’s fine, but my car was not in that condition when I pulled into their shop. They should have taken responsibility for what happened to my car in their care and fixed the problem instead of lying and trying to say I drove it there like that with my check engine light on. So all in all this is the worse ford dealership I’ve ever been to and every single one of them in the service department is a liar. I would never take my car there again to be serviced nor buy anything from them. This place gets 0 stars from me for every subject from customer service, friendliness, to quality of work. More

See Bob and Charity at Asheville Ford Bob Esau and Charity (Tech Guru) were the best. Bob found a car for me which was hard to find and within a week or so I was driving. Took me thro Bob Esau and Charity (Tech Guru) were the best. Bob found a car for me which was hard to find and within a week or so I was driving. Took me through the process with ease and Charity topped it off with a pleasant and enthusiastic rundown on the car's systems and where to go for more help. More

New car purchase Bob,Jason and Josh all stepped up and made this a pleasant experience. I have had less than pleasant dealings with dealerships in the past. Some are s Bob,Jason and Josh all stepped up and made this a pleasant experience. I have had less than pleasant dealings with dealerships in the past. Some are still acting like they did in the '60s.. More

AMAZING ! When I came into for I didn’t expect to get a car . But James was so helpful and made it happen! Thank you ! he made sure I knew everything that was g When I came into for I didn’t expect to get a car . But James was so helpful and made it happen! Thank you ! he made sure I knew everything that was going on and kept me updated . So glad to be working with you guys ! More

Bob is the best Bob has been the greatest salesman I have been associated with. Characteristics with the customer is great easy to work with. Highly recommend Bob if Bob has been the greatest salesman I have been associated with. Characteristics with the customer is great easy to work with. Highly recommend Bob if you make it by Asheville ford I strongly recommend you ask for Bob Ty Bob More

Bob is awesome Wish I needed to get a second car, I would buy it from bob in a heartbeat. Appreciated all my interactions with him. Thank you. Wish I needed to get a second car, I would buy it from bob in a heartbeat. Appreciated all my interactions with him. Thank you. More

Easy and comfortable buying experience The sales and finance team made me feel very comfortable as a buyer - I felt a solid sense of trust in your dealership’s people in that they were hone The sales and finance team made me feel very comfortable as a buyer - I felt a solid sense of trust in your dealership’s people in that they were honest. More

Excellent Everyone was excellent! Nick had helped me in so many ways and tried everything to get me in the fusion that will work for me and that I would like. Everyone was excellent! Nick had helped me in so many ways and tried everything to get me in the fusion that will work for me and that I would like. More

Very easy to deal with I felt they understood exactly what I wanted and were able to deliver it with no hassle or argument. They were also very friendly the whole way throug I felt they understood exactly what I wanted and were able to deliver it with no hassle or argument. They were also very friendly the whole way through More