Asheville Ford Lincoln

great This is the second time i have brought a car from Asheville Ford the staff is great my sales person Chris was great to deal with This is the second time i have brought a car from Asheville Ford the staff is great my sales person Chris was great to deal with More

Great salesman Was in town from Florida looking at F150s because Florida was low on 4x4's with the options I was seeking. Chris Mease was my sales guy and was an all Was in town from Florida looking at F150s because Florida was low on 4x4's with the options I was seeking. Chris Mease was my sales guy and was an all star. He was extremely helpful with the options and locating the perfect truck for us. He was able to put the deal together quickly and they gave us a great price for our trade as well!!! Super happy with our truck and the purchase process. Would highly recommend Chris Mease if your looking for a truck. More

Excellent service The staff were very knowledgeable and able to provide me with options to meet my desires. They answered all of my questions while being very efficient The staff were very knowledgeable and able to provide me with options to meet my desires. They answered all of my questions while being very efficient. More

Great Dealer My first experience with Asheville Ford. They got me the truck I wanted at the price I wanted when other dealerships told me it couldn’t be done. My My first experience with Asheville Ford. They got me the truck I wanted at the price I wanted when other dealerships told me it couldn’t be done. My wife just bought a new vehicle from another dealer. After my experience at Asheville Ford she’s looking to trade hers at Asheville Ford. More

Excellent service and attention to detail Chris Mease did an excellent job helping me with my selection of a new vehicle. Very knowledgable and extremely attentive. I appreciate his efforts an Chris Mease did an excellent job helping me with my selection of a new vehicle. Very knowledgable and extremely attentive. I appreciate his efforts and energy. More

Unacceptable customer service The sales team did everything they could to help with this situation. I purchased a 2017 fusion last year and immediately had issues with it. I told t The sales team did everything they could to help with this situation. I purchased a 2017 fusion last year and immediately had issues with it. I told the service department and the management department about these issues and tried to organize a buy back. I tried many many times to speak with the general manager and was blown off for over a year. I was forced to trade the car in for a major loss because I have a new infant that cant ride in a car in which the windows randomly roll down. This major safety issue was not solved in time. It has cost me over 10 grand. I am extremely displeased that my issue was never taken seriously. I've owned nothing but fords my whole life. I've purchased 4 personally at Asheville ford. I've shown 100 percent loyalty and received none in return. More

Rip off Financal people lied about customer service fee. Said by law they HAD to charge and Ford would Bail them. Read the North Carolina statutes. The fianci Financal people lied about customer service fee. Said by law they HAD to charge and Ford would Bail them. Read the North Carolina statutes. The fiancial people lied I have contacted and te managed do not contact me. In was ripped for 598.50 and they don't have the courtesy to contact me or correct the problem Don't go here they are dishonest. No wonder Ford us is in su h bad shape with dealers like this More

First new vehicle together My husband and I took a leap this weekend and bought our first NEW vehicle together. Mark and crew were awesome! We had a pleasant experience from sta My husband and I took a leap this weekend and bought our first NEW vehicle together. Mark and crew were awesome! We had a pleasant experience from start to finish! We did not feel at all the usual “harassment “ feeling and all questions my husband threw out Mark knew the answer or found it out. (He mostly knew all info including things I would never imagined to even ask). Take your business to Mark at Asheville Ford!! More

Excellent First Time Customer Experience From the website to the initial call, the dealership seemed to run well. Each call was attended to with courtesy and ease! The buying experience was e From the website to the initial call, the dealership seemed to run well. Each call was attended to with courtesy and ease! The buying experience was easy and the salesman was extremely knowledgeable. Excellent first time experience. More

Easy buying experience After shopping on line for months I contacted Asheville Lincoln to look at and drive a new MKX. When I arrived at the dealership I was quickly greete After shopping on line for months I contacted Asheville Lincoln to look at and drive a new MKX. When I arrived at the dealership I was quickly greeted and set up with sales rep who met all of my needs. The initial offer from Ashevillle Lincoln exceeded all of my expectations. I drove home in my new MKX. The process was effortless. More