
Asheville Ford Lincoln
Asheville, NC
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Dealing with Sean Sean was very courteous and respectful. It was a pleasure dealing with him. My wife was there to represent me as I am a trucker and was on the road Sean was very courteous and respectful. It was a pleasure dealing with him. My wife was there to represent me as I am a trucker and was on the road. Her and Sean really did good. More
Great People Our salesman, Charles, was outstanding and helped out tremendously to help us reach a deal. The process was smooth and would recommend to anyone look Our salesman, Charles, was outstanding and helped out tremendously to help us reach a deal. The process was smooth and would recommend to anyone looking for a car. More
Professional Excellence in Sales I don't go car shopping often, but the people at Asheville Ford are exceptionally professional and courteous. They were far more knowledgeable and he I don't go car shopping often, but the people at Asheville Ford are exceptionally professional and courteous. They were far more knowledgeable and helpful than their competing dealerships and the sales process was the most seamless I have ever had. More
Rude service department Refused to let me bring my 2016 ford in for 3 weeks although still under warranty, even though it was not driveable. Refused rental or loaner car, whi Refused to let me bring my 2016 ford in for 3 weeks although still under warranty, even though it was not driveable. Refused rental or loaner car, which is covered under my warranty. Never got a call back from manager as I was promised. Katie Fox cut me off after asking if I bought my car from this dealership, which I did not. Called Ken Wilson, after friends said this is typical of Asheville ford. Ken Wilson was excellent and got me in another car that day and were great communicators throughout my More
Genuine interest in customer needs Everyone I dealt with was responsive to my need for a feeling of confidence when driving alone on long trips. There can be no guarantee, of course, bu Everyone I dealt with was responsive to my need for a feeling of confidence when driving alone on long trips. There can be no guarantee, of course, but there was a caring attitude that they were doing all they could. More
Excellent selection and service. The sales person was knowledgeable, helpful, and patient. I'm totally satisfied with my purchase, and would definitely shop there again. I plan to use The sales person was knowledgeable, helpful, and patient. I'm totally satisfied with my purchase, and would definitely shop there again. I plan to use them for all the car's servicing, as well. Just a wonderful experience. More
Excellent people Chris wease was awesome to my wife and I. He got us a great deal ON THE CAR WE WANTED and we couldn't be more greatful. Thank you Chris for making our Chris wease was awesome to my wife and I. He got us a great deal ON THE CAR WE WANTED and we couldn't be more greatful. Thank you Chris for making our dream a reality! Happy New year More
Amazing experience My husband and I went to Asheville Ford knowing exactly what we wanted. Melissa met us outside and answered all of our questions, she showed us all th My husband and I went to Asheville Ford knowing exactly what we wanted. Melissa met us outside and answered all of our questions, she showed us all the trucks on the lot and knew exactly what we were asking for. Melissa worked diligently with us to find our truck, and she did. Thank you Melissa, and Asheville Ford, for making our experience great. We love our new truck. Merry Christmas More
DBS Great Service I needed repairs on my vehicle and the service I received starting with service manager to the technician could not have been better. They took my ca I needed repairs on my vehicle and the service I received starting with service manager to the technician could not have been better. They took my car into the garage and had the problem fixed within a short period of time. More
Amazing! I bought my 2017 focus here and had the best experience! Mark was so friendly and helpful. He made the whole process so simple and stress free! I will I bought my 2017 focus here and had the best experience! Mark was so friendly and helpful. He made the whole process so simple and stress free! I will definitely return for future purchases More