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Asheville Ford Lincoln
Asheville, NC
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Great experience at Asheville Ford! This is the second new vehicle we have purchased from Asheville Ford! Josh & Sean both helped make our purchases easy... we never felt hasseled, great This is the second new vehicle we have purchased from Asheville Ford! Josh & Sean both helped make our purchases easy... we never felt hasseled, great customer service from start to finish. We would definitely recommend to our family & friends! More
service work was very timely. my car had gone dead and had to be towed in. i was told service work was about a week out. they got to my car much sooner than th was very timely. my car had gone dead and had to be towed in. i was told service work was about a week out. they got to my car much sooner than that. great work. More
Awesome Great sales team friendly and very concious of costumer needs and getting u the vehicle u want and not what is good for sales statistics Great sales team friendly and very concious of costumer needs and getting u the vehicle u want and not what is good for sales statistics More
Awesome Jason was awesome to work with he was easy to talk to about what i wanted and what the bank would do for me. He helped me with everything till I drove Jason was awesome to work with he was easy to talk to about what i wanted and what the bank would do for me. He helped me with everything till I drove off More
Always had great dealings . My dealings with Ashevilee Ford has been great even before they were Ashevile Ford.when they were Matthews Ford up on Biltmore Ave my purchases over t My dealings with Ashevilee Ford has been great even before they were Ashevile Ford.when they were Matthews Ford up on Biltmore Ave my purchases over the years of a 1993 Cobra then a leased 1999 exedition is my history...my 93 cobra was the first one delivered by Matthews More
Excellent service Dealer had the Explorer I wanted on the internet...at a competitive price. Sales Associate Jaye Flood was excellent at answering questions and did a Dealer had the Explorer I wanted on the internet...at a competitive price. Sales Associate Jaye Flood was excellent at answering questions and did a very good job of showing an Explorer with more accessories and features than I wanted. The Explorer I wanted had to come from another dealership which was ok with me. In the negotiations....I offered a price and Jaye came back and stated she was told they could not do the deal for that price because of the cost of 72 mo. financing. I think I was told an untruth since Ford Credit was handling the finance. I did have to increase the offer...which I think was unfair for the reason given. I do love the vehicle! More
First Car Experience My husband and I were out window shopping for cars a t multiple dealerships. We returned to Asheville Ford for an Escape and to talk more with Chris M My husband and I were out window shopping for cars a t multiple dealerships. We returned to Asheville Ford for an Escape and to talk more with Chris Mease about it. He was more than helpful in every aspect of the experience for our 1st time. He was informative in any part of the process we needed him to be, Brian Newman in financing was also just as helpful through the buying process and paperwork. I would easily recommend these guys and this dealership to others! More
New Truck Purchase Overall experience was great. Salesman was great and easy to work with. Was able to text back and forth with salesman prior to completing the deal so Overall experience was great. Salesman was great and easy to work with. Was able to text back and forth with salesman prior to completing the deal so I wasn't stuck at the dealership for hours and hours. This was my first interaction with this dealership and would recommend to anyone. I hope it keeps up over the next few years with service, etc. More
The best car buying experience I had. Mark our sales person was great over the top. It was the Best buying a car experience Every thing was explained twice so I would not forget what to d Mark our sales person was great over the top. It was the Best buying a car experience Every thing was explained twice so I would not forget what to do when I drove the car home. He even called me today to find out how things were going. Love the color no to go shopping with out getting a ding in it. More
New vehicle purchase We called ahead for an appointment to see a specific vehicle. The salesman, Sean, was terrific. Met us at the door when we got there, pulled the vehic We called ahead for an appointment to see a specific vehicle. The salesman, Sean, was terrific. Met us at the door when we got there, pulled the vehicle up to the door for us, We had a trade so they took it to evaluate it. That probably took 25 minutes. We were satisfied with the amount for our trade so we started the paperwork to purchase. Everything was very smooth and the finance people were great. There were no issues and we left with the new vehicle that afternoon. The whole process took about 3 hours. More