Asheville Ford Lincoln

Amazing Sean was super friendly and worked so hard to get what I wanted/needed. He kept me "in the loop" during the whole process and personalized my car buyi Sean was super friendly and worked so hard to get what I wanted/needed. He kept me "in the loop" during the whole process and personalized my car buying experience. More

Work on 2015 Ford Explorer The staff is helpful and courteous at all times. The work was completed while I was present and we were having a second vehicle inspected. Randy b The staff is helpful and courteous at all times. The work was completed while I was present and we were having a second vehicle inspected. Randy brought the Explorer to me and handed me the keys when the service was completed. More

Very pleased and welcomed Asheville ford and Jason was a great experience for a first time car buyer, nothing but great things to say about Asheville Ford and their team great Asheville ford and Jason was a great experience for a first time car buyer, nothing but great things to say about Asheville Ford and their team great group!! More

EXCLELLENT Excellent experience. Charles helped us in so many ways to get the exact car we came for. He didnt let us leave until we were completely satisfied. We Excellent experience. Charles helped us in so many ways to get the exact car we came for. He didnt let us leave until we were completely satisfied. We really appreciate everything he did for us! More

Terrible experience I was in there looking at a used 2017 Mazda 6. They had signs hanging in all the windows of the SARS stating the price of the vehicles. This one in pa I was in there looking at a used 2017 Mazda 6. They had signs hanging in all the windows of the SARS stating the price of the vehicles. This one in particular said that the price had been dropped from $24000 to $20000. So we drove the car and spent three and a half hours at the location. Then we decided to start talking numbers. They came back with the paper with pricing broken down and I noticed the cost of the car was listed at $26000. I mentioned that the sign said something else. We went and looked and then the sales rep took it to his boss. He came back and told me that they could not honor the price they listed in the window. I asked to speak to the manager and he told me they weren't going to do anything about it. He said he would take $500 off. That's it. So here I am spending my day off trying to buy a car. I had it set in my mind that the cost of the car is $20,000. Then they came back with $26,000 The manager did not care how upset I was and did nothing to keep me in the store to help out. He basically said they weren't changing the price and if we didn't buy it then someone else would. He did not care about anything. He just shrugged his shoulders and moved on. More

Good experience I had a good experience at your dealership when purchasing my new Ford Escape. I would recommend Asheville Ford to my friends. I have also had good I had a good experience at your dealership when purchasing my new Ford Escape. I would recommend Asheville Ford to my friends. I have also had good experience in the past with the service department and Quick Lane. More

No pressure dealership. Honest and upfront. Our salesman, Jason, was patient and fair. He allowed us the time we needed to feel comfortable with our decision to buy a new car. He wanted us to g Our salesman, Jason, was patient and fair. He allowed us the time we needed to feel comfortable with our decision to buy a new car. He wanted us to get the car that was right for us. He took his time to answer all of our questions so there were no surprises. Charlotte in Finance was awesome too. She explained our financing options and was patient while we made the package selection that was right for us. No pressure, just information. Word of mouth is the best advertising. More

Good experience Jacob was courteous, efficient and very helpful as we learned about our new car. We were very pleased with the service and the price and especially t Jacob was courteous, efficient and very helpful as we learned about our new car. We were very pleased with the service and the price and especially the car. More

Excellent Knowledge of Brands The associate, Sean was very courteous and polite but most of attentive during my visit. He never had an attitude of just wanting to close the deal b The associate, Sean was very courteous and polite but most of attentive during my visit. He never had an attitude of just wanting to close the deal but to make sure I was buying what I wanted. My visit was comfortable from start to finish. He is quite the professional. My next purchase will start with Asheville Ford and with Sean. In Finance area no pressure to buy packages. Details laid out and left to me to decide. More

Very kind and supportive !!! We purchased a compact car at Ashevlle Ford/Lincoln. We stopped by aseveral dealerships. Among them, Asheville Ford/Lincoln was the best one for us be We purchased a compact car at Ashevlle Ford/Lincoln. We stopped by aseveral dealerships. Among them, Asheville Ford/Lincoln was the best one for us because service, quality, and price have met our needs. Especially, Thomas has provided a great service for us at the beginning. Originally, we had several options, but we decided to buy a new car from Thomas due to his passion and kindness. Personality is the important point for us. That's the reason!!!! Thank you Thomas. ! More