Asheville Ford Lincoln

very good The last time I bought a new car from a different dealer (2009) it was painful. I actually dreaded having to buy a new car. I spoke with people via me The last time I bought a new car from a different dealer (2009) it was painful. I actually dreaded having to buy a new car. I spoke with people via messages on your website and on the phone. They were cordial and helpful, so I came to Asheville Ford and am very happy with the service I got. Sean, the salesman was very helpful and made what I was expecting to be dreadful , into a pleasurable experience. When paperwork was being done he was giving us information and instructions on the car, he did not walk away and leave us sitting there alone. When we were done and ready to go he was very thorough on going through everything about the car with us. Good Job Sean. Brian and Chloe were very nice to work with. I won't hesitate to come back to Asheville Ford for my next new car. Thank You Ron Nelson More

Great overall experience Easy in and out experience and great customer service. Chloe had the two vehicles I wanted to check out ready to inspect and drive when I arrived. I Easy in and out experience and great customer service. Chloe had the two vehicles I wanted to check out ready to inspect and drive when I arrived. I had informed them I had a trade in, my loan paperwork ready and that I wanted to be in and out in two hours. I was out in two and a half. Not bad. Everything went smoothly from getting the paperwork ready to signing off on documents. They went over the vehicle and answered any questions. Great overall experience. Would go back and recommend. Thanks Bobby Phillips More

Nothing to object to -- Quick Lane especially Johnathan Lexow ( the service mgr) are the best -- Been dealing with Johnathan & crew for some time -- All Good - Recommend Quick Lane especially Johnathan Lexow ( the service mgr) are the best -- Been dealing with Johnathan & crew for some time -- All Good - Recommend QL very highly -- Best, Allen Roderick More

Great Service I always get great service. The staff is knowledgeable, friendly, and make sure you get what you need. I am always pleased with the staff and the se I always get great service. The staff is knowledgeable, friendly, and make sure you get what you need. I am always pleased with the staff and the service. More

Incredible customer service The entire process couldn't have been more pleasant and easy, I'm so glad I cam here. Bill was the gentleman that helped me find the perfect car for m The entire process couldn't have been more pleasant and easy, I'm so glad I cam here. Bill was the gentleman that helped me find the perfect car for me. I'm incredibly happy with the entire experience. More

Went to purchase used car!! Went to purchase a used car. I knew my limits on payments. And they got me right where I needed to be. Sales were great and service worked out everyth Went to purchase a used car. I knew my limits on payments. And they got me right where I needed to be. Sales were great and service worked out everything I needed to complete the purchase as I needed. More

Great service department My new to me car was not drivable due to drivetrain fault issue according to the check engine light so these folks worked me in the very next day to g My new to me car was not drivable due to drivetrain fault issue according to the check engine light so these folks worked me in the very next day to get me back on the road as soon as possible. I so appreciate them going above and beyond to get my car repaired. More

Great, friendly service! Was looking to upgrade my F250 that I had bought from them a few years ago. I checked their inventory and most trucks based on price I had thought was Was looking to upgrade my F250 that I had bought from them a few years ago. I checked their inventory and most trucks based on price I had thought was outside my budget so I checked several other dealers trying to find a F250 I could afford. In the meantime I had been emailing Kelly to let her know to keep me in mind if something came up. I was from out of state and could not just pop in and she went out of her way to keep me updated on their current inventory. After several failed attempts at other dealers Kelly called to apologize about a missed opportunity at their dealership. She let me know they did have a truck that she was not sure they could make work but wanted me to come by and at least try. I just so happen was close by at another dealership looking at a cheaper truck than the one Kelly was proposing. That dealer would not come close to my pricing needs and did not want to work with us at all. He gave me a number, I said that was too high and he basically says have a nice day and calls the sales guy in to take us out. We left and went straight to Asheville Ford to actually tell Kelly I don’t think they could make the numbers work either because their truck was 2 grand more expensive than the previous dealer. We met Jason and he was absolutely outstanding. He worked with us and listened to our needs and before I knew it they had the price with my trade within 20 dollars of what my current payment. I bought my first F250 from them and now bought my second. I should have just went on there and saved myself a lot of heartache from other unwilling and unhelpful dealers. More

Customer service Service rep had excellent communication skills. Provided good information so that I could make a good decision. I will definitely make a re Service rep had excellent communication skills. Provided good information so that I could make a good decision. I will definitely make a return visit to this location. More

Routine service as well as exterior & interior detailing. Excellent care by the folks at Quick Lane - Johnathan and Liz. My car was ready when promised. I also used the shuttle service for a ride home - ver Excellent care by the folks at Quick Lane - Johnathan and Liz. My car was ready when promised. I also used the shuttle service for a ride home - very convenient! More