Atlantic Chevrolet - Service Center

Terrible experience. My 2007 Suburban had a low oil pressure / shut engine off indicator come on. I was close to Atlantic and thought an Chevy dealer would be a good place to go, as I did not want to c pressure / shut engine off indicator come on. I was close to Atlantic and thought an Chevy dealer would be a good place to go, as I did not want to chance getting home. I explained to the service writer that this issue had occurred once before. It turned to to be a ban oil sensor and clogged filter. He said they would look into it. Apparently they either did not look at this or lied to me, as they said the engine was bad and needed to be replaced. Cost @ $8,000.00. I had the truck towed to my local mechanic and it indeed was a bad oil sensor and clogged filter. They replace it and the truck runs fine! I intend to follow up with these people and get my money back. Feel they are incompetent or fraudulent. FYI: This oil sensor sending unit and filter is a well documented Chevy issue. More

As much as Nick Sciarrotto is a great salesman and Helpful the dealer ship has nothing to boast about. Terrible Service department even for Warranty work. Leave your car for an oil change? Leave you Helpful the dealer ship has nothing to boast about. Terrible Service department even for Warranty work. Leave your car for an oil change? Leave your car to diagnose a noise? This dealership does not give loaner cars for warranty work so you get to rent or lease a car until they get a chance to see what is wrong with your can. Last Chevy I buy from them. Maybe No more Chevy or GMC all together. More

Never again I have just changed my whole review of this dealership I am going elsewhere dealership I am going elsewhere More

Bill and the Atlantic team rock! They were able to work with me to hit my price range and managed to upgrade my vehicle in the process! with me to hit my price range and managed to upgrade my vehicle in the process! More

Patrick is a buyer’s salesperson. He defies the stereotype of a car salesman. He’s upfront, to the point, and doesn’t xx. What he said, is what it was. While my son’s car was being serviced, we dec stereotype of a car salesman. He’s upfront, to the point, and doesn’t xx. What he said, is what it was. While my son’s car was being serviced, we decided to browse in the CPO showroom. I ended up going home with a Colorado Z71. More

Always a problem w appt Told me I had to leave car for day just for LOF and scan a code did not even see advisor no longer a customer. day just for LOF and scan a code did not even see advisor no longer a customer. More

Service visit fiasco & dealer apathy I had a recent bad experience with their service dept. I brought my '18 Camaro I bought from them in for the one-year service. I told them to do the I had a recent bad experience with their service dept. I brought my '18 Camaro I bought from them in for the one-year service. I told them to do the NYS inspection. They failed to do so. I picked it up @ night and didn't realize until I got a ticket. I called to get it in ASAP since it had an expired sticker and asked to be compensated for the ticket. The soonest they would give me an appointment was one week (I can't drive the car!) and they told me tough luck on the ticket. This is how they value their customers. Customer Service sucks. I'd give them a Zero if I could. They've lost me as a customer for life. More

This is the worst Chevy dealer and there service This is the worst Chevy dealer and their service department is even worse. It doesn't matter if you have an appointment or you dont they will not see This is the worst Chevy dealer and their service department is even worse. It doesn't matter if you have an appointment or you dont they will not see your car same day. They will not give a loaner car. Everytime you call they send you to voicemail. My car has been brought to them for service 4x! It is a brand new car! Each time they didn't fix what was wrong with it! 3x they never even looked at it, they just kept it all day and didn't do anything. I lost 3 days from work while they had my car and didn’t look at it. The service manager had the audacity to ask if I could take ANOTHER day off work! Seriously?! I have been a Chevy owner my whole life but I am officially done. I would never buy or lease a car from them. Pathetic customer service! They are the absolute worst. And I only gave one star bc I couldn't post this without one. They should have minus 100 stars! The absolute worst company! More

Horrible service department I purchased my car in May of 2018. In September my signal wasn’t working right so I brought the car in for service. It was the the start of the wors I purchased my car in May of 2018. In September my signal wasn’t working right so I brought the car in for service. It was the the start of the worst service ever! MY car was damaged numerous times by the service department. Since this time I have dealt with more people because it seems people come and go there often. Atlantic really needs to step up their training and make sure things like this do not happen. My car has been several times and each time something new was damaged. Such a shame! More