Atlantic Dodge Chrysler Jeep Ram - Service Center
St Augustine, FL
814 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center
Everyone was very friendly and helpful. It was an emergency visit due to an automotive failure. I was pretty transparent about the fact that I know a lot about the industry so I was very di It was an emergency visit due to an automotive failure. I was pretty transparent about the fact that I know a lot about the industry so I was very disappointed to be overquoted on billable hours by about eight hours. especially at $220 dollars an hour. When I mentioned using another shop it was amazing how flexible the estimate became, some people might think that was someone helping them out, but I work in business and understand a lot about margin...It was a shame the staff was so warm and welcoming but the service quoting process appears to be very broken. If someone tells you they know the industry, they may be telling you the truth. More
I'm trying to determine if I should pull my cylinder heads to replace the valve lifters on my 5.7 since it has 100k miles on it. Matt was a great help. heads to replace the valve lifters on my 5.7 since it has 100k miles on it. Matt was a great help. More
Dealership has significantly improved since Hanania took over from Atlantic Dodge. We almost changed dealerships due to the poor care we were constantly given after purchase two brand new vehicles in 2022, over from Atlantic Dodge. We almost changed dealerships due to the poor care we were constantly given after purchase two brand new vehicles in 2022, one of them being a Wagoneer. Coban has been our service advisor for the last 3 service department needs and I cannot say ENOUGH great things. He’s an asset to the dealership for sure. More
Service, was timely. Communication was at a high level. I have been to this dealership previously. It is not the closest to my home. Communication was at a high level. I have been to this dealership previously. It is not the closest to my home. More
I was greeted when I pulled up to the service drop off and then lead inside to the service representative. I brought along my appointment confirmation and was checked in quickly and we reviewed my reason and then lead inside to the service representative. I brought along my appointment confirmation and was checked in quickly and we reviewed my reason for service. I was shown to the customer service waiting area where coffee was available. I had a short wait when I was told that my service was completed. Overall I was very pleased with the quality of customer service and would recommend this dealership. Thank you. More
The third time in 2 weeks for various reasons, all proactive friendly maintenance activities. The staff from Paul the GM through Cody to Jason at the body shop provided exemplary service. I felt as my proactive friendly maintenance activities. The staff from Paul the GM through Cody to Jason at the body shop provided exemplary service. I felt as my business was important was treated well. Great Job, Thanks, More
Robert was friendly and very knowledgeable and so was Jason in the body shop . I would recommend Atlantic dodge Chrysler Jeep to all my friends and relatives Jason in the body shop . I would recommend Atlantic dodge Chrysler Jeep to all my friends and relatives More
Came in for the Lube department and received excellent service. We will be back. Much appreciated. We had our wheel locks removed and new wiper blades installed. service. We will be back. Much appreciated. We had our wheel locks removed and new wiper blades installed. More