Atlantic Dodge Chrysler Jeep Ram - Service Center

Brought my vehicle in for service because my air conditioner was not working when the vehicle got hot. Dropped it off. Everything was working perfectly. They were gonna keep the vehicle gave me a lo conditioner was not working when the vehicle got hot. Dropped it off. Everything was working perfectly. They were gonna keep the vehicle gave me a loaner car so they could diagnose the problem. Two hours later they said I needed a new compressor. I decided not to have the work done the next day I picked up the vehicle. The air conditioning did not work. Brought it to another shop to have them diagnose the problem and they determined there was no Freon in the air-conditioning system that the dealership had removed all the Freon and disconnected the compressor. More

Great service center. From arriving to leaving - the communication is great, the environment is comfortable, and the time to complete is as expected. Would recommend. From arriving to leaving - the communication is great, the environment is comfortable, and the time to complete is as expected. Would recommend. More

Louis Casale, service lead, was extremely helpful with his efforts to get my truck problem diagnosed and problem worked. Louis kept me apprised of status while Rodney, technician, worked the issue. I felt his efforts to get my truck problem diagnosed and problem worked. Louis kept me apprised of status while Rodney, technician, worked the issue. I felt safe enough to drive another 400 miles. Tx More

Robert is Sevice is great. But trying to get anyone on the phone is impossible. Once I finally got through Robert was on it right away. Trying to make an appointment I had to But trying to get anyone on the phone is impossible. Once I finally got through Robert was on it right away. Trying to make an appointment I had to stop by and wait at counter, no one answered the phone. More

From the moment I arrived for my appointment, the staff was ready to help. Very polite and efficient I was in and out in record time. When I returned later in the day to pickup my vehicle the staff was s was ready to help. Very polite and efficient I was in and out in record time. When I returned later in the day to pickup my vehicle the staff was still energetic and again got me in my vehicle in an amazing time frame. More

I needed to get my Wrangler repainted before the warranty expired. They saw me quickly and evaluated the situation. They got me scheduled and repaired in great time before the warranty expired. Thank you! expired. They saw me quickly and evaluated the situation. They got me scheduled and repaired in great time before the warranty expired. Thank you! More

First let me say that I was initially going to have my vehicle towed to any Jacksonville dealership instead of the one this used to be. I was happy to hear that this dealership falls under the Hanania br vehicle towed to any Jacksonville dealership instead of the one this used to be. I was happy to hear that this dealership falls under the Hanania brand. Every contact was courteous and professional. Robert was awesome! Communicated well the issue with my vehicle and very accommodating when it came to pick up. Thanks for bringing great service back to the brand! More

Had to order part, so need to make another trip back, no service performed. These surveys only have so many options and 90% of them did not apply to this visit. service performed. These surveys only have so many options and 90% of them did not apply to this visit. More

I brought my truck in for an oil change and tire rotation. Austin took excellent care of it and his attention to detail was impressive. That was my second positive experience. I will definitely use rotation. Austin took excellent care of it and his attention to detail was impressive. That was my second positive experience. I will definitely use their services again. More

Great dealership. Will go back for future maintenance and needs for my 2024 jeep wrangler Will go back for future maintenance and needs for my 2024 jeep wrangler More