Atlantic Dodge Chrysler Jeep Ram - Service Center

Great place to go. Excellent service people with 100% respect for everyone. Only issue was a customer who had an issue create unnecessarily drama. Your team handled the Excellent service people with 100% respect for everyone. Only issue was a customer who had an issue create unnecessarily drama. Your team handled the situation perfectly and with top perfectionism More

Overall service was good but I was disappointed that an Atlantic sliding scale coupon was not accepted. Atlantic sliding scale coupon was not accepted. More

Jennifer Dentmon was absolutely wonderful. Her customer service is unrivaled. Her team took great care of us. Thank you. Her customer service is unrivaled. Her team took great care of us. Thank you. More

Laurie is an excellent service person. Service for oil changr was quick. I'd recommend dealer for service of Jeep Service for oil changr was quick. I'd recommend dealer for service of Jeep More

No comment will be provided here. Ok, then…Thank you for the service. Jen was great in Service. Ok, then…Thank you for the service. Jen was great in Service. More

Everybody was very helpful. And did the light to work with. Overall it was a good experience. And did the light to work with. Overall it was a good experience. More

Service Advisor Jen is excellent! I was surprised to be charged almost $17 for “shop supplies” on the final invoice though! Overall, being charged over $100 for a full synthetic oil I was surprised to be charged almost $17 for “shop supplies” on the final invoice though! Overall, being charged over $100 for a full synthetic oil change is still way too expensive versus other CDJR dealers in the area. I found out I can get TWO full synthetic oil changes at another local CDJR dealership for $130. I have been loyal to Atlantic CDJR (now Hanania) to this point, but I will now go to the other CDJR dealership going forward. More

I went to the dealership for service on my Vans AC, I was told they would put dye in the system. Went back a few weeks later, was told there were not leaks, and they charged up my AC. A couple of days later told they would put dye in the system. Went back a few weeks later, was told there were not leaks, and they charged up my AC. A couple of days later AC stopped working again. Took it back I was told the dye had washed away? I had already had it charged prior to that, I was then recommended to pay for a rear evaporator at $2300 then have it charged and retested. More

Was there for a warranty issue and they handled it promptly and professionally while I waited promptly and professionally while I waited More

So, I waited all day for a warranty repair to be done. It would be better if expectations were managed. I only knew that the Jeep/Chrysler warranty letter said that the repair would take one hour. Yet, I It would be better if expectations were managed. I only knew that the Jeep/Chrysler warranty letter said that the repair would take one hour. Yet, I had to call at 4pm to see of my car was ready, when I'd dropped it at 10am. Managing expectations is an important aspect of any customer relations. Waylon is very kind and a pleasure to deal with, but had I known how long my repair would take,I could have planned my day accordingly. More