Atlantic Dodge Chrysler Jeep Ram - Service Center

Service Advisor Jen is excellent! I was surprised to be charged almost $17 for “shop supplies” on the final invoice though! Overall, being charged over $100 for a full synthetic oil I was surprised to be charged almost $17 for “shop supplies” on the final invoice though! Overall, being charged over $100 for a full synthetic oil change is still way too expensive versus other CDJR dealers in the area. I found out I can get TWO full synthetic oil changes at another local CDJR dealership for $130. I have been loyal to Atlantic CDJR (now Hanania) to this point, but I will now go to the other CDJR dealership going forward. More

I went to the dealership for service on my Vans AC, I was told they would put dye in the system. Went back a few weeks later, was told there were not leaks, and they charged up my AC. A couple of days later told they would put dye in the system. Went back a few weeks later, was told there were not leaks, and they charged up my AC. A couple of days later AC stopped working again. Took it back I was told the dye had washed away? I had already had it charged prior to that, I was then recommended to pay for a rear evaporator at $2300 then have it charged and retested. More

Was there for a warranty issue and they handled it promptly and professionally while I waited promptly and professionally while I waited More

So, I waited all day for a warranty repair to be done. It would be better if expectations were managed. I only knew that the Jeep/Chrysler warranty letter said that the repair would take one hour. Yet, I It would be better if expectations were managed. I only knew that the Jeep/Chrysler warranty letter said that the repair would take one hour. Yet, I had to call at 4pm to see of my car was ready, when I'd dropped it at 10am. Managing expectations is an important aspect of any customer relations. Waylon is very kind and a pleasure to deal with, but had I known how long my repair would take,I could have planned my day accordingly. More

Jennifer in service was amazing to deal with. I will definitely be back and also recommend to friends. I will definitely be back and also recommend to friends. More

Mr Ashley the shuttle driver is a treasure. Battery was unbelievably expensive. But you know we were there and it needed doing. Car 2021 only has 8600 miles. Surprised by battery failure and n Battery was unbelievably expensive. But you know we were there and it needed doing. Car 2021 only has 8600 miles. Surprised by battery failure and no on screen warning. More

Great Job ! They got me in and out quickly and the work was great! Thanks They got me in and out quickly and the work was great! Thanks More

Waylon was a pleasure to work with and made me feel very confident in the service I was receiving. confident in the service I was receiving. More

They explained everything very well and answered all my questions. The work was done in a timely manner. questions. The work was done in a timely manner. More

Good experience. Friendly, explained what was wrong. Always trying to help. Quality work Professional and nice Friendly, explained what was wrong. Always trying to help. Quality work Professional and nice More