Atlantic Dodge Chrysler Jeep Ram - Service Center

So, I waited all day for a warranty repair to be done. It would be better if expectations were managed. I only knew that the Jeep/Chrysler warranty letter said that the repair would take one hour. Yet, I It would be better if expectations were managed. I only knew that the Jeep/Chrysler warranty letter said that the repair would take one hour. Yet, I had to call at 4pm to see of my car was ready, when I'd dropped it at 10am. Managing expectations is an important aspect of any customer relations. Waylon is very kind and a pleasure to deal with, but had I known how long my repair would take,I could have planned my day accordingly. More

Jennifer in service was amazing to deal with. I will definitely be back and also recommend to friends. I will definitely be back and also recommend to friends. More

Mr Ashley the shuttle driver is a treasure. Battery was unbelievably expensive. But you know we were there and it needed doing. Car 2021 only has 8600 miles. Surprised by battery failure and n Battery was unbelievably expensive. But you know we were there and it needed doing. Car 2021 only has 8600 miles. Surprised by battery failure and no on screen warning. More

Great Job ! They got me in and out quickly and the work was great! Thanks They got me in and out quickly and the work was great! Thanks More

Waylon was a pleasure to work with and made me feel very confident in the service I was receiving. confident in the service I was receiving. More

They explained everything very well and answered all my questions. The work was done in a timely manner. questions. The work was done in a timely manner. More

Good experience. Friendly, explained what was wrong. Always trying to help. Quality work Professional and nice Friendly, explained what was wrong. Always trying to help. Quality work Professional and nice More

They explained everything very well and answered all my questions. The work was done in a timely manner. questions. The work was done in a timely manner. More

Quicker service than expected even though work came from another dealership. Highly recommend this to anyone. another dealership. Highly recommend this to anyone. More

My vehicle was purchased at this dealership and ALL service was done there for 15,years. On Aug 12, they found I needed a very expensive repair and, when asked, said that with the repair the cars life service was done there for 15,years. On Aug 12, they found I needed a very expensive repair and, when asked, said that with the repair the cars life would be significantly extended for the $5000 cost. Less than a month later, the car completely stopped running and,after having it rowed to the dealership, I was told it needed even more expensive and extensive rework, those issues should have been recognized and discussed before the first repair was undertaken. That it is an “old car” is NOT an acceptable answer for their lack of candor and trustworthiness. That there is a new owner may be a part of the response because I was forced to pay an additional $250 so the car could be released to the charity I gave it to, I would NEVER deal with hanania again . Or recommend them. More