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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,404 Reviews

2,404 Reviews of Atlantic Honda - Service Center

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July 16, 2020

I would a avoid this place. People are too arrogant and they try to push you to add other jobs. Seems like they have a minimum transaction they seem to target. More

by JHAWk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Frank
Aug 03, 2020 -

Atlantic Honda responded

We are disheartened to read this review and never want our customers to be frustrated. Please contact sstrauch@aagny.net at your earliest convenience to discuss.

July 15, 2020

Service was very good No need to type more A b c d e Service was very good No need to type more A b c d e f g h I j k l m n o p More

by Emedinagarcia65
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Atlantic Honda responded

Thank you for the 5-star review!

July 15, 2020

Excellent service, friendly, knowlegable and helpful staff, the waiting area is set up for practicing social distancing while you wait for car to finish and everything was done in a timely manner More

by leoatny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Atlantic Honda responded

Thank you for taking the time to share such a fantastic review! We're happy to have you as a customer, and we look forward to serving you again!

July 14, 2020

Horrible service brought car in for minor issues automatically they wanted to charge $450 before even diagnosing the vehicle then charged $150 for no work! More

by j.aris.saravia
Recommend Dealer
No
Employees Worked With
Jessie Brennan
Aug 03, 2020 -

Atlantic Honda responded

We’re very sorry to see your negative review, and would like the chance to gain some additional details about your experience. Please contact rkiernan@aagny.net at your earliest convenience to discuss.

July 14, 2020

Everyone from sales to service is very attentive. This dealership is very busy, but they try their best to get you in out. In plan on purchasing my another can from them in the near future. More

by O3RDBORN
Recommend Dealer
Yes
Employees Worked With
Nickolas in service, Rick Alessi, Terrell Carpenter, Chris Marino
Jul 16, 2020 -

Atlantic Honda responded

Thank you for your review! The excellent feedback is appreciated by all of us.

July 13, 2020

While my service was good I was disappointed that a customer was allowed in with no mask 😷 on. That is totally unacceptable. Please train your workers and let them know that no Mask no service. More

by Sabagio95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas
Jul 14, 2020 -

Atlantic Honda responded

Thank you for your positive rating! We appreciate your feedback, and look forward to serving you again.

Jul 14, 2020 -

Sabagio95 responded

what did you do to resolve the problem your response does not indicate anything please let me know

Jul 17, 2020 -

Atlantic Honda responded

We require all customers and employees to wear masks while in the building so we're sorry to hear that you witnessed a customer without a mask on. We will continue to enforce the wearing of masks and hope to avoid situations like this in the future. Again, we appreciate your feedback. Stay safe.

July 13, 2020

Excellence unequaled elsewhere Through the years I have owned many cars; the manufacturers of which have ranged from A for Acura to T for Toyota. Some were American-made while othe More

by lucy.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Jul 14, 2020 -

Atlantic Honda responded

Lucy, thank you for choosing Atlantic Honda! We're proud to have the opportunity to serve you, and your feedback is sincerely appreciated.

July 13, 2020

Very fast service waiting area comfortable my advisor was friendly currtious and answered all my questions he called me by my name. and got me out as soon as possible More

by Dukie
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Atlantic Honda responded

Thank you for reviewing your recent service visit! We're happy to serve you, and we look forward to doing so again.

July 13, 2020

The staff is courteous, safety measures are in place for Covid-19. Service was quick and handled professionally. Text updates on progress at every helpful. More

by Kellyroy007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Jul 14, 2020 -

Atlantic Honda responded

Kelly, thank you for choosing Atlantic Honda! Your review is sincerely appreciated.

July 13, 2020

Very friendly and courteous. Waiting room was safe and comfortable. This is my fourth Honda and I love it and am ver happy with every. Service was performed in the timeframe stated. More

by Hope1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Atlantic Honda responded

Thank you for the perfect rating! We're proud to have you as a customer.

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