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2,404 Reviews of Atlantic Honda - Service Center
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June 10, 2020
Thank you for everything Honda! I always leave there with the best service. However, the last time I came there the problem with my car still exists. I will return soon. the best service. However, the last time I came there the problem with my car still exists. I will return soon. More
by Aishwariya02
Employees Worked With
Other Employees :
Nicholas service department , Chris Marino
June 09, 2020
I dealt with Nick in service. He was polite, professional and clearly explained all of my 30,000 mile options. He kept me up to date on the progress. and clearly explained all of my 30,000 mile options. He kept me up to date on the progress. More
by Tchgrade3
Employees Worked With
Nick
June 05, 2020
My vehicle went in for regular maintenance no one called to tell me my vehicle was ready. I call At 3:45 to see when it would be ready the girl said it’s ready but we close in 15 minutes you need to come n to tell me my vehicle was ready. I call At 3:45 to see when it would be ready the girl said it’s ready but we close in 15 minutes you need to come now. I get There she’s so busy talking with another worker i have to wait till she finishes her conversation. More
by Donna
Employees Worked With
Cashiers
June 05, 2020
poor customer service I recently had my oil changed at Atlantic Honda. I had the worst experience I ever had at any service center. They said it will take 1 1/2 hours to I recently had my oil changed at Atlantic Honda. I had the worst experience I ever had at any service center. They said it will take 1 1/2 hours to be done . I totally accepted that because of the pandemic . They send me a text that said I can ask a question while I am waiting for my car. As it got close to the 1 1/2 hours I sent a text to find out my status . I had no response so I got up and went to the service counter. As in get there I am waiting for the service man to get off the phone. He said "here is your keys and your car is parked in the lot. I asked for a receipt of service and I was told "I am too busy and if you want I can mail it . I took my keys and walked outside to find my car on my own. It took me 5 minutes to find my car. It was all the way in the corner of the lot. I decided to go back inside to ask for a manager. I asked another service person to get me a copy and I finally got it but while I was asking someone else the first service person was loud and said "I am busy. Give him whatever he wants". I then asked why my text went unanswered . We don't use that system . No one can access it . THEN WHY SEND IT OUT TO CUSTOMERS? It was so unprofessional the way I was treated. More
by Mike
Employees Worked With
Nicholas Frank
June 04, 2020
Professional, informative & hospitable . Pleasurable experience each time I go in for service.. Patrons social distanced from each other & sat outside. They are open & did their best to assist. experience each time I go in for service.. Patrons social distanced from each other & sat outside. They are open & did their best to assist. More
by Frank#56
Employees Worked With
Kris
June 04, 2020
The SA has greasy hair and was rude. All of sudden I need new tires out of nowhere , I will get a second opinion on and give my $ elsewhere. I felt ripped off. I had an appointment for oil change and inspect new tires out of nowhere , I will get a second opinion on and give my $ elsewhere. I felt ripped off. I had an appointment for oil change and inspection and the machine was down. You emailed and texted me 3 times to confirm so I don’t waste your time but had no problem wasting mine as I had to take vacation time to come in. My 3rd and last car from you. I have also serviced my car every time with you. I will take my business elsewhere ,it has gone downhill. Ricky Alessi sold me my first Honda and I won’t be back. If I do really need tires I will get them from someone else. I don’t need your nasty attitude and you don’t get my $$$. Being unshowered and nasty reflects poorly on your business More
by White HR-V 2015
Employees Worked With
I don’t see her face here. She is short with greasy hair and 5 inch fingernails
June 03, 2020
Very happy and friendly staff. Answered all questions asked. Alex was very helpful with everything I asked. Car is running perfectly now that the work is done asked. Alex was very helpful with everything I asked. Car is running perfectly now that the work is done More
by Hsidana
Employees Worked With
June 03, 2020
Thorough, Takes a little long, Responsive Customer Service I typically have my car serviced here due to the convenient location. They are thorough. Wait time can be a little long but typically not too bad. Las I typically have my car serviced here due to the convenient location. They are thorough. Wait time can be a little long but typically not too bad. Last time it took much longer than usual. Was not happy and I complained about it. Kris H was very calm and professional in responding to the matter. I commend her for her good customer service and the dealership for hiring people that care about their customers' concerns. I'll be back. More
by nicomac20
Employees Worked With
Kris Hernandez
June 01, 2020
Atlantic Honda is staffed by highly professional, knowledgeable and friendly people. Nicholas has always been very helpful. Scotty did a great job in my car. knowledgeable and friendly people. Nicholas has always been very helpful. Scotty did a great job in my car. More
by caa
Employees Worked With
Nicholas and Scotty get 5 stars
