Back

Atlantic Honda - Service Center

Bayshore, NY

4.7
2,415 Reviews

2,415 Reviews of Atlantic Honda - Service Center

Sort by
May 24, 2020

Some workers didn’t wear masks, by doing so , they put their coworkers and customers vulnerable to COVID-19. My wife and I waited 3 hours for an oil change. More

by lionel516
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Atlantic Honda responded

Lionel, we are sorry to read this review and for the disappointment of the long wait you may have felt. We will be sure that this does not happen again. Thank you for bringing it to our attention.

May 23, 2020

Service was efficient, price was fair and completed under 3 hours. I would have liked to have known my options for other services- I was concurred about my tires needing rotation but was reassured by a servi More

by Hybrid2014
Recommend Dealer
Yes
Employees Worked With
Kris
May 26, 2020 -

Atlantic Honda responded

Thank you for reviewing your recent visit. Dependent on wear, a tire rotation isn't always necessary, so we only recommend required maintenance items. We hope to serve you again!

May 23, 2020

Disappointing It took over 3 1/2 hours to have a new tire put on my car. When the car was ready to be picked up, no one texted me, no one came to the waiting room More

by My3snsnkate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
May 23, 2020

Very important that was quick and swift service in time of the virus. Very professional service person. Car had protection cover on the driving wheel that’s very good touch. More

by Lu
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
May 26, 2020 -

Atlantic Honda responded

Lu, thanks for reviewing your recent service visit! It's always a pleasure hearing from our satisfied customers.

May 23, 2020

I arrived at 9 am for oil change and didn’t get finished until 1130 to long of a wait for and oil change.the service was good just to long of a wait. More

by Triple679
Recommend Dealer
No
Employees Worked With
Chris Marino
Jun 08, 2020 -

Atlantic Honda responded

We are sorry to read this review. Sometimes certain issues take longer than others when performing service which pushes back other appointments so we apologize for that. Please contact rkiernan@aagny.net at your earliest convenience to discuss further concerns.

May 23, 2020

Atlantic Honda always handles my car's needs quickly, correctly and professionally! I have never had a bad experience with their team. I will always give them my business. More

by rallen2675
Recommend Dealer
Yes
Employees Worked With
James Andrews-Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio
May 26, 2020 -

Atlantic Honda responded

It's always a pleasure serving you! Thank you for the wonderful review. See you next time!

May 23, 2020

Bernie wss Very understanding and patient. He unstood my problem and made sure it was handle in a accurate manner. Thanks Bernie always a great attitude. More

by Adamtucker246
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
May 26, 2020 -

Atlantic Honda responded

Adam, thanks for sharing such great feedback about Bernie! Your kind remarks are sincerely appreciated.

May 22, 2020

I was in and out in less than an hourThanks to all i I was in and out in less than an hour Thanks to all i dont hve wt words to get out of this window and move on More

by Anapol6591
Recommend Dealer
Yes
Employees Worked With
Nicholas something
May 26, 2020 -

Atlantic Honda responded

Thank you for the perfect rating! Your review is appreciated.

May 22, 2020

I have serviced at Atlantic Honda before. They are pricey, but my car works. The only thing I regret was not asking for a discount on my oil change. More

by Dw4877
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
May 26, 2020 -

Atlantic Honda responded

Thank you for sharing your review! We look forward to serving you in the future.

May 22, 2020

Everyone was very helpful especially in a trying time with Covid-19. Bernie was awesome and made sure I was all taken care of as quick as possible. More

by Jackie F.
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio, Chris Marino
May 26, 2020 -

Atlantic Honda responded

Thanks for the five stars, Jackie! We're happy to have you as a customer.

...
137
...