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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,399 Reviews

2,399 Reviews of Atlantic Honda - Service Center

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December 26, 2019

GREAT, NICE PLACE NICE POEPLE AND BERNIE OCASIO IS THE BEST, YOU GUY'S HAVE A GREAT STAFF!!! MERRY CHRISTMAS POEPLE GOOD WORK ALWAYS!!!! S More

by ESTEVANBARBER24
Recommend Dealer
Yes
Employees Worked With
Terrell Carpenter, Bernie Ocasio
Dec 30, 2019 -

Atlantic Honda responded

Thank you for the 5-star review. We are pleased to know that you had such a great experience with us. Please let us know if you need anything else in the future. Happy Holidays!

December 24, 2019

All employees are very kind and nice,thank you for everything I happy with your service and the dealer lobby is nice and clean thank you More

by Juanecheverria2020
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio, Chris Marino
Dec 26, 2019 -

Atlantic Honda responded

Thank you for the kind words, Juane! Please never hesitate to reach out with any questions or concerns you might have.

December 24, 2019

i brought my car in for service on 12/21. I received excellent service from Alex Tinnirello. He explained the service in great detail and answered all of my questions in a professional manner. More

by Jasmine494
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Atlantic Honda responded

Thank you for the great review, Jasmine! We will be sure to share your compliments with Alex. If you are in need of anything else, please never hesitate to reach out.

December 24, 2019

If I could I would give 0 stars. Had an 8:45 appointment (arrived at 8:30), checked in and got my friendly "please text us with any questions" text. They said my car would be ready no later than 11 which I More

by Ndr735
Recommend Dealer
No
Employees Worked With
Sania
Jan 14, 2020 -

Atlantic Honda responded

We are very sorry to read this review and apologize for any miscommunication. We will be sure to look into this feedback right away and discuss it with our team to make sure an experience like this does not happen again. Please contact lmurphy@aagny.net at your earliest convenience to discuss.

December 23, 2019

As always the service I received on my car was excellent from the minute I pulled into the service bed to the time I left. More

by Newgirl53
Recommend Dealer
Yes
Employees Worked With
Chris Marino
Dec 26, 2019 -

Atlantic Honda responded

Thank you for the great review! Please let us know if there is ever anything else you might need.

December 20, 2019

As usual everyone was helpful..however, I had to drive back twice for someone to fix the oil% and to reset the radio. I had a new battery installed and someone forgot to add the code to the radio so it wo More

by William.shillalies
Recommend Dealer
Yes
Employees Worked With
Don’t know first name.. last name Han? He apologized., Bernie Ocasio
Dec 23, 2019 -

Atlantic Honda responded

William, thank you for the review on your recent service visit with us. We are sorry if there were any inconvenience caused, and will be sure to review this in the service department to ensure it does not happen again.

December 19, 2019

Friendly staff, made experience smooth and easy. Wait was a little longer than expected but staff kept me updated on all progress. Chris was super helpful! More

by viscontiisme
Recommend Dealer
Yes
Employees Worked With
Chris Marino
Dec 20, 2019 -

Atlantic Honda responded

Thank you for the 5-star review. We strive to provide exceptional service, and we're pleased to know this was reflected in your experience. If you need anything else in the future, please don't hesitate to reach out!

December 18, 2019

For the first time I’ve had the greatest experience at the service department thanks to Alex! He is so quick, informative and efficient. Thank you so much for your professionalism! More

by Ginamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Atlantic Honda responded

Gina, thank you for the kind words on your experience with Alex in the service department!

December 18, 2019

I bought a 2020 civic si it's 8 weeks oldold and has 2500 miles on It. They denied the Repair on a 5 year 60000 power train warranty before they even saw the car. Their staff was accusatory and rude to my fa More

by Disappointed Honda owner
Recommend Dealer
No
Employees Worked With
Rob Kiernan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Marino
Jan 06, 2020 -

Atlantic Honda responded

We are terribly sorry to read of any miscommunication in the service department. Please contact lmurphy@aagny.net at your earliest convenience to discuss further. We would like to make things right.

December 18, 2019

I want to Atlantic Honda in Bayshore today.. my I went to Atlantic Honda in Bayshore today.. my appointment was at 10am got there at 9:45am. I spoke to Nicolas all I needed was an oil change and che More

by juanitamateo32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicolas Frank 1 Star not helpful at all
Jan 06, 2020 -

Atlantic Honda responded

Juanita, we are sorry to read of any issues in the service department. We never want our guests to feel ignored. Please contact lmurphy@aagny.net at your earliest convenience to discuss further.

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