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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,400 Reviews

2,400 Reviews of Atlantic Honda - Service Center

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November 15, 2019

Friendly, fast service! Everyone that helped me was knowledgeable. I left confident knowing that my car was in the right hands. I will definitely be back! More

by mixtape16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vojik, mechanic, Chris Marino
Nov 18, 2019 -

Atlantic Honda responded

Thank you for the great review! We will be sure to share your kind words with our team. We look forward to working with you again in the future.

November 13, 2019

Staff were great. I had a 10:45 appt but the car didn't start being seen till 12:45. Staff helped me by leaving the car in the parking lot in the evening so I could pick it up. Honda does not service th More

by Angstgonefishing
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio, Chris Marino
Nov 27, 2019 -

Atlantic Honda responded

We are sorry to read we did not get you in and out quick. We work hard to provide the best service, and we are sorry you do not agree. Please contact lmurphy@aagny.net at your earliest convenience to discuss.

November 13, 2019

David was very thorough and caring. He made sure the valet brought the car to me rather than I go searching the lot for it More

by Netwings
Recommend Dealer
Yes
Employees Worked With
David schweitzer
Nov 15, 2019 -

Atlantic Honda responded

Thank you for the 5-star review. We will be sure to share your kind words with David. Should you need anything else, please reach out!

November 13, 2019

Oil change on a holiday....Busy day but I was out of the service department in under two hours. Not to shabby! A+ Ty! Ty! More

by guitarjunkie4life
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Nov 15, 2019 -

Atlantic Honda responded

Thank you for the great review! We always strive to provide the most satisfying experience every time. Please never hesitate to reach out with anything else you might need. Take care!

November 11, 2019

Very pleasant and professional people. From the moment I drive into the dealership I am treated as though I am the only one there. All attention is on me. Alex, the gentleman who sets every More

by happy 78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Atlantic Honda responded

We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional, knowledgeable, and attentive service were reflected in your experience. Please reach out if you need anything else in the future!

November 11, 2019

My car was serviced correctly however the estimated wait time didnt match with actual wait time without any updates to inform me of the delay More

by sweche7
Recommend Dealer
No
Employees Worked With
Chris Marino
Nov 26, 2019 -

Atlantic Honda responded

Thanks for the feedback on your recent visit with us. We are sorry if our time frame took a little longer than expected, and we hope to help you out the next time you are in need.

November 11, 2019

I have been taking my Honda’s to Atlantic for years and they never disappoint. Very attentive, courteous and professional . Upon completion of service they contact you immediately for pickup. More

by Geronimo
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio
Nov 13, 2019 -

Atlantic Honda responded

We appreciate your feedback and continued trust in us to provide exceptional service. If you need anything else, please don't hesitate to reach out!

November 11, 2019

It's quite good in general. I was thinking of changing brake pads on all tyres but they advised to change the front brakes only. I appreciate this recommendation of theirs such that they saved me money, More

by Kin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Brennan
Nov 14, 2019 -

Atlantic Honda responded

We never want anyone to feel disappointed in our quality of service, and we apologize if the recommendations given during your visit didn't exceed your expectations. Please contact lmurphy@aagny.net at your earliest convenience to discuss this further.

Nov 14, 2019 -

Kin responded

Maybe, my words were not completely understood. As I've just edited the review: "I actually appreciate the recommendation of not changing the brake pads for all tyres such that you guys saved me money, rather than asking me to do unnecessary work."

November 08, 2019

My experience at Atlanta Honda’s Service Dept. was absolutely terrible. They estimated the work would take 1.5 hrs while I waited and it took 4 hrs to do basic maintenance. In addition, they rotated More

by Unhappy Customer
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessie Brennan - Service Dept.
Nov 27, 2019 -

Atlantic Honda responded

We are deeply sorry to read this review. We never want our customers to leave unhappy and disappointed. Please contact lmurphy@aagny.net at your earliest convenience to discuss. We hope to have the opportunity to welcome you back.

November 07, 2019

Always a good experience- very positive. Courteous, they process your paperwork quickly- and in no time your on your way- I always recommend Atlantic Honda to friends and family More

by Ginnyrae59
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Nov 08, 2019 -

Atlantic Honda responded

We're glad you received 5-star service from our staff, Ginny. We always strive to provide the best services every time. We appreciate your recommendation and please don't hesitate to reach out with anything else you might need.

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