Atlantic Honda - Service Center

Bay Shore Honda the worst dealerdhip Bay Shore Honda the worst dealership in the world. It took over 2 hours for an oil change. They damage your car and then don't pay for it. Never go to Bay Shore Honda the worst dealership in the world. It took over 2 hours for an oil change. They damage your car and then don't pay for it. Never go to BAY SHORE HONDA. More

Always Great My service associate, Alex, was very informative and worked to explain all of the issues and services available with my car and provided pricing as we My service associate, Alex, was very informative and worked to explain all of the issues and services available with my car and provided pricing as well. More

Unprofessional job done I’m not really happy with the service that they did to my car. I just called customer service and looks like the lady is just getting pay to sit down I’m not really happy with the service that they did to my car. I just called customer service and looks like the lady is just getting pay to sit down there because she don’t know nothing More

Great Sales Team, AWFUL Service Dept This is my second car purchased from Joey. With my first car I went for an oil change and it took an exorbitant amount of time and I promised myself This is my second car purchased from Joey. With my first car I went for an oil change and it took an exorbitant amount of time and I promised myself I would not go back. With my new car I figured I would get an oil change as it was free and I needed a service recall. I scheduled this for Friday morning. I arrived and was informed that the parts were not available for the recalls so they could not do the service. I was not given a courtesy call or given an option to reschedule the service. I decided to stay for the oil change since I was still there. TWO hours later I pulled my own car off the car wash line because my car still wasn’t finished. Two hours for an oil change is highly unacceptable. On top of this, I went to speak to my advisor Mark (who was wonderful), and another advisor Dave S, was cursing and yelling about another employee without any care. He was lucky I was not with my children at the time - he should really learn how to watch his mouth in such an open space with customers and families. I will never bring my car here for service again. More

Awesome experience yet again! Matt Byrne, Liz Murphy and Larry Ellis were once again amazingly helpful when I brought my car into this dealership. They were welcoming, personable, Matt Byrne, Liz Murphy and Larry Ellis were once again amazingly helpful when I brought my car into this dealership. They were welcoming, personable, and accommodating when I brought my car in for an oil change and asked them to check my brakes. I will definitely be back to Atlantic Honda! More

Great service experience! My car stopped working on the highway on a Saturday afternoon. I had the tow truck set up with Roadside Assistance take my car to Atlantic Honda becau My car stopped working on the highway on a Saturday afternoon. I had the tow truck set up with Roadside Assistance take my car to Atlantic Honda because it was the closest. While taking care of the tow truck, my daughter went onto the service center to help. By the time I got there, Kris Hernandez had my basic info and immediately took care of me and getting my car processed quickly. I let her know I needed a car to get to work and she immediately set up a courtesy car. I left the center within a half hour knowing my car and I were well taken care of. My car was fixed by Wednesday with a new PCM. Thank you Atlantic. More

First impressions I leased my new passport a couple months ago and had my first service call and as they say first impressions mean everything. The service department I leased my new passport a couple months ago and had my first service call and as they say first impressions mean everything. The service department was excellent the process was smooth and easy would recommend to all. More

A few recalls Amazing place , awesome customer service, coffee bagels while you wait. I also got a pedicure they have a kids club, it's very comfortable, highly rec Amazing place , awesome customer service, coffee bagels while you wait. I also got a pedicure they have a kids club, it's very comfortable, highly recommended More

Issue not resolved I am the owner to a 2016 Honda Civic. Suddenly, the AC stopped working. I took the car to the Bay Shore dealer; where I originally purchased the car. I am the owner to a 2016 Honda Civic. Suddenly, the AC stopped working. I took the car to the Bay Shore dealer; where I originally purchased the car. I was told that it could not be fixed because I no longer was covered under warranty. I called Honda and they explained to me that the warranty was active until 60,000. My car currently has 43,000 miles. I was also incorrectly charged at the dealer for labor rate. More

Excellent Great service, quick, friendly! David was very helpful, had a concern with my car and he answered it appropriately his input was very helpful! Thank y Great service, quick, friendly! David was very helpful, had a concern with my car and he answered it appropriately his input was very helpful! Thank you More