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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,415 Reviews

2,415 Reviews of Atlantic Honda - Service Center

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April 27, 2019

Service Nicholas was very courteous. Unfortunately the problem wasn’t detected until after I gave them a code provided from an outside mechanic. Fortunately More

by Mjcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Apr 29, 2019 -

Atlantic Honda responded

We appreciate your candid feedback, and are so glad you are pleased with your experience overall. We hope to have another opportunity to work with you again.

April 26, 2019

Chris team was friendly and patient. Hi Chris your team was reliable and patient with answering all my questions. Everyone was knowledgeable and kept me informed. Thank you very very mu More

by Victoria B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Carpenter, Bernie Ocasio, Chris Marino
Apr 29, 2019 -

Atlantic Honda responded

We're so glad you feel this way, Victoria! Thank you for trusting Atlantic Honda with getting the job done right.

April 26, 2019

Super friendly advisor Alex is always very friendly and welcoming. He genuinely cares about helping you out to get the necessary service done without trying to up-sell you. More

by Bsaravisky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Atlantic Honda responded

We appreciate the generous feedback, and will be sharing your kind words with Alex and our team. Thank you for the honest and thoughtful review.

April 25, 2019

David was professional David was very efficient with my service. He looked thru my history of my car and did the recommended services. He arranged a ride back home! More

by Elujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Apr 29, 2019 -

Atlantic Honda responded

Thank you for the generous, five-star review of your recent experience! We hope all is well, and look forward to working with you again in the future.

April 24, 2019

Service Everyone is so pleasant. The waiting room is full but they work fast. Oil change, tire rotation and fluid checked within an hour. Comfortable waiting More

by 131patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Apr 25, 2019 -

Atlantic Honda responded

We're so glad you had such a positive experience! Thank you for the kind words, and for taking the time to share your experience.

April 24, 2019

There should be no excuse for the lack of Customer service An 8am appointment means every staff should be alert, attentive & polite to every customer who enter their doors. This wasn’t the case on Saturday as More

by Customercomesfirst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas , Chris Marino
May 10, 2019 -

Atlantic Honda responded

We're deeply sorry to know you weren't satisfied with your experience. We never want anyone to feel frustrated with our quality of service, and we apologize if we were not able to exceed your expectations. We would like to discuss this with you further, and we hope you'll reach out to our Service Manager at cmarino@aagny.net at your earliest convenience.

April 24, 2019

I received great service Alex Tinnirello gave me awesome service he’s patient and makes sure everything is covered. I would always recommend anyone with a Honda to go to Alex More

by Shotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Atlantic Honda responded

We appreciate the generous feedback, and will be sure to pass your compliments along to Alex. thanks for choosing Atlantic Honda!

April 23, 2019

Amazing service! These workers work hard and at a fast pace. No matter who you spoke to, each of them did their best to not on benefit me but other customers as well. More

by Cestrella29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marino
Apr 24, 2019 -

Atlantic Honda responded

Thank you for the 5-star review and recommendation. We strive to provide prompt, professional, and efficient service, and we're pleased to know this was reflected in your experience. Please reach out if you need anything else in the future!

April 23, 2019

Service car For the check engine light. They did a amazing job and I will always come back to that dealership all the time. Great people there More

by Brooke ann 583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Marino
Apr 25, 2019 -

Atlantic Honda responded

Thank you for the five-star feedback, Brooke Ann! We look forward to working with you again.

April 22, 2019

Outstanding Every time I have service performed l am always treated courteously and professionally. Nothing is a problem. Anything I need is always performed with More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Atlantic Honda responded

Eric, thank you for the 5-star review. We're pleased to know our standards for professional and attentive service were reflected in your experience. If you need anything else in the future, please reach out!

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