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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,404 Reviews

2,404 Reviews of Atlantic Honda - Service Center

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February 16, 2019

Friendly Nicholas from service was very friendly, Informed me of possible work the car could need soon. He seemed like he actually enjoys his job which is grea More

by Nick97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas(Service)
Feb 18, 2019 -

Atlantic Honda responded

Thank you for the kind words on your time spent with Nicholas! We will be sure to share the kind words.

February 15, 2019

Very good experience Very good experience. Quick and efficient. Came in to make an appt for a recall but was told they could do it then. Only took a little over an hour. More

by Graycie2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Feb 18, 2019 -

Atlantic Honda responded

Thank you for the kind words on your time spent with us. We welcome you back the next time you are in need!

February 15, 2019

Dead battery Excellent service; everyone helpful and efficient. In addition to taking care of the battery issue, they took care of a recall issue, updated softwar More

by Sallylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Feb 18, 2019 -

Atlantic Honda responded

Thank you for the kind words on your time spent with us in the service center! We are happy to read you enjoyed working with us, and we welcome you back the next time you are in need.

February 15, 2019

Nice people horrible service Came in for a routine oil change and tire rotation (which i only got because the rep said she had a coupon. Suttle dropped myself and another customer More

by Raberta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Mar 04, 2019 -

Atlantic Honda responded

Raberta, we apologize for any dissatisfaction you endured while working with our team, as it is always our priority to provide the best possible service to all that we work with. If there is anything we can do to make this right, please contact sstrauch@aagny.net.

February 14, 2019

Very disappointed I signed up thru the internet and reported two issues. Only one was taken care of. I was told they missed the other because they do not read the inter More

by Damienw63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Atlantic Honda responded

Damien, we apologize for the inconvenience, and understand your frustrations. Please contact sstrauch@aagny.net at your earliest convenience to discuss these matters further and reach a solution together.

February 12, 2019

Came in for an inspection I had a long wait because I did an inspection, oil change and other matters.. Dave was very helpful and friendly. The only downside was they wouldn’t More

by manycolors2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
Feb 14, 2019 -

Atlantic Honda responded

Thank you for the wonderful feedback! We will use your comments to improve, and invite you to reach out if there is ever anything else we can do for you.

February 12, 2019

Service Department Everyone in the service department from the valet attendants, to the service advisors, and to the cashiers makes my appointment one seamless transacti More

by Jbren24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Hernandez David Schweitzer Chris Soesman, Bernie Ocasio, Chris Marino
Feb 14, 2019 -

Atlantic Honda responded

We're glad you experienced such great service at the hands of our staff! We appreciate the generous review.

February 11, 2019

Great service from a great service writer Thank you Alex for a quick and prompt service call during the week to make an appointment showed up to my appointment on time and I was done in 45 min More

by njr63067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Atlantic Honda responded

Thank you for your excellent feedback. We are so happy to provide an excellent customer experience. Please let us know if we can assist you with anything else in the future!

February 11, 2019

Great experience Atlantic Honda took care of my issue really quick, I was out within 40 minutes. The representatives are polite and very knowledgeable. They really go More

by Cristalina20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio, Chris Marino
Feb 12, 2019 -

Atlantic Honda responded

Thank you for your glowing review. We pride ourselves on having fantastic and efficient service. Please let us know if we can help you with anything else in the future!

February 11, 2019

Less than professional. I've had very good experiences in the past. Never had an issue with sales or service, most recently (based on my last service visit) service has gott More

by Pilot5744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hernandez
Feb 12, 2019 -

Atlantic Honda responded

Thank you for taking the time to post about your experience with us. Your comments will help us continue to strive for perfection. Please give us a call if you would like to discuss your feedback in greater detail. We value your business and your feedback.

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