2,404 Reviews of Atlantic Honda - Service Center
Fast and courteous Would have given five stars except when I got back into my car after having my recalled airbag replaced the dashboard wasn’t properly reattached/fixe Would have given five stars except when I got back into my car after having my recalled airbag replaced the dashboard wasn’t properly reattached/fixed. I had to give it a swift punch and set it back into place. Not a huge issue but would have appreciated the attention to detail More
Great Honda dealer for sales and service. I've been dealing with Atlantic Honda ever since I moved to LI. They've always come through for me. Purchased 1 vehicle (CRV Touring 2015) and service I've been dealing with Atlantic Honda ever since I moved to LI. They've always come through for me. Purchased 1 vehicle (CRV Touring 2015) and serviced 3 different vehicles (all CRVs). Great service after the sale, good on working with you on the sale. More
Clean, comfortable environment to wait for service The environment couldn't be more comfortable, clean, convenient. However, after the oil change, they forgot to reset the indicator on my dashboard. My The environment couldn't be more comfortable, clean, convenient. However, after the oil change, they forgot to reset the indicator on my dashboard. My husband couldn't figure out how to get rid of the oil indicator and get back to the setting we had before the service. (he never read the manual) So I did it in a few steps. (I read the manual). Also, they forgot to tell me that they had removed my paired phone during the service (why did they do that?) and when I got a phone call later that day, I had to reach for my phone in my purse (not hands free!). Later I had to pair the phone to the car. Annoying! More
Professional Services everyone there was very professional and courteous. Services were prompt and through., I enjoyed the coffee and watching the television while waiting. everyone there was very professional and courteous. Services were prompt and through., I enjoyed the coffee and watching the television while waiting. Overall a peaceful wait.. More
Customer Service Excellence To start the convince of the automatic Pull up service doors. Comfortable waiting room Knowledgeable Service Rep.s Cashiers are very helpful and pat To start the convince of the automatic Pull up service doors. Comfortable waiting room Knowledgeable Service Rep.s Cashiers are very helpful and patient State of the art facility. Friendly staff More
Very good I alway come here for all of my service everyone is very helpful, friendly and nice. The waiting Area is comfortable and clean. And they were done wh I alway come here for all of my service everyone is very helpful, friendly and nice. The waiting Area is comfortable and clean. And they were done when they told me More
Concerned for my safety I arrived on Saturday just before closing with a nail in my sidewall of the tire Chris Marino assessed the situation and immediately told me that it I arrived on Saturday just before closing with a nail in my sidewall of the tire Chris Marino assessed the situation and immediately told me that it needed to be replaced right away they wouldn't let me leave without replacing the tire. My safety was of most importance to them. He it immediately sent me to Kris Hernandez the service advisor and they check to see if the tire was in stock. They quickly replaced my tire after closing which was actually covered under my tire warranty. More
Worst experience ever I brought my car in to fix a recall. Took over 5 hours and still not fixed! Plus they threw all my CDs on the floor and parked somewhere in the lot an I brought my car in to fix a recall. Took over 5 hours and still not fixed! Plus they threw all my CDs on the floor and parked somewhere in the lot and I had to walk to it in the pouring rain meanwhile others had curbside drop off! And they lost my car twice! Kept moving it between both garages! I lost a days pay to get it fixed and seconds after leaving the lot the light still came back on! Now I have no side and passenger air bags! I emailed and texted the dealership and not only did they spell my name wrong but I got the run around answer as if I was contacting a robot. NEVER going back there ever again! More
Love love love Highly recommend this dealership the manager Rick is the best guy ever! Katelyn in accounting is amazing and such a sweetheart! Over at service Nick a Highly recommend this dealership the manager Rick is the best guy ever! Katelyn in accounting is amazing and such a sweetheart! Over at service Nick and Dave are great guys that help you with anything you need! Highly recommend to everyone !! More
Quick service Went in for a recall issue. Quick and professional. Would recommend. Will use them in the future when need be. Wait was shorter than expected Went in for a recall issue. Quick and professional. Would recommend. Will use them in the future when need be. Wait was shorter than expected More