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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,404 Reviews

2,404 Reviews of Atlantic Honda - Service Center

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January 17, 2019

They help me service my vehicle i I was unable to schedule an appointment as I work two jobs and was sick. They helped fit me in according to my schedule. They serviced my vehicle quic More

by Marie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David at the intake and I dont know the techs name, Chris Marino
Jan 17, 2019 -

Atlantic Honda responded

THANK YOU FOR SERVICING YOUR HONDA AT ATLANTIC HONDA WE VALUE YOUR FEEDBACK AS IT ALLOWS US TO CONTINUE TO IMPROVE THE GUEST EXPERIENCE CHRISTOPHER MARINO SERVICE MANAGER ATLANTIC HONDA 1391 SUNRISE HIGHWAY BAY SHORE NY 11706 631-665-0121 EXT 302 CMARINO@AAGNY.NET

January 16, 2019

Punctual, productive, and pleasant. Bernie Ocasio is the man. Dropped off my 2017 Pilot for scheduled maintenance. Mr Ocasio made it happen seamlessly. The short wait in the service loun More

by efigueroa5010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Jan 16, 2019 -

Atlantic Honda responded

Thank you for the kind words on your experience with Bernie in the Service Department. We thank you for the kind words and look forward to working with you again the next time you are in need!

January 15, 2019

Oil Chnge and Tire Rotation I had an 11am appointment for an oil change and to get my sunroof recalibrated. When I got there at 10:58am I was told they were to busy to recalibrat More

by DanaDe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Atlantic Honda responded

We are very sorry to be reading this feedback, and for any frustrations that you faced as a result of the service we provided. If you would like to discuss this any further, please contact sstrauch@aagny.net.

January 15, 2019

Friendly service Welcoming atmosphere - friendly staff! John Marshall is knowledgeable and wants his customers to be perfectly satisfied. Service team is attentive a More

by Bayport157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Atlantic Honda responded

Thank you for the kind words on our team! We look forward to working with you for many more years to come.

January 15, 2019

Happy with my service I would definately recommend this dealership to my family and friends. Thank you for all your hard work atlantic honda. Since I got my honda civic I h More

by Cepparo1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio
Jan 16, 2019 -

Atlantic Honda responded

Thank you for the kind words on our service center! We wish you all the best on the road.

January 13, 2019

Always have a great experience Everyone at Atlantic Honda’ was super sweet. I’ve never experienced any negative. I mad an appointment to get an oil change, I waited a little lo More

by Dawncor74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Andrews-Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the honest feedback from your recent experience with us. We are happy to read that you enjoyed our team, and working with us. We hope we will be able to get you in and out quicker next time!

January 13, 2019

Standard maintenance service The guy at the counter was very helpful and was able to get me in and out of the dealership rather quickly. Great experience would definitely come bac More

by Anthony1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Strauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rauly Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Alessi, Dave Shapiro, Richie Lobraico, Bernie Ocasio, James Wilson
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the awesome review!

January 13, 2019

Got an ok deal Honda so that's good, this was my third lease with them and I liked the car so much I financed it and as I think I got an okay deal considering my cre More

by CivicKeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gian Castillo
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the patronage! We look forward to continue working with you for many more years to come.

January 10, 2019

Service advisor David Schweitzer was amazing Outstanding professional support and service from David Scheitzer and the BayShore Honda Team! Couldn’t have been treated any better. Will continue to More

by Bayshorehonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
Jan 14, 2019 -

Atlantic Honda responded

Thank you for the great feedback, it means a lot to us!

January 10, 2019

If I could give zero stars I would have. Their service department is the worst service department in America! I've been there twice because it is conveniently located near my job. Both times More

by Hondaguy4486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave schweitzer
Jan 25, 2019 -

Atlantic Honda responded

We are sorry to read that your recent visits were not the best. We work hard to provide consistent top-notch service and we apologize if we did not deliver. Please contact sstrauch@aagny.net at your earliest convenience to discuss.

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