Atlantic Honda - Service Center

If I could give zero stars I would have. Their service department is the worst service department in America! I've been there twice because it is conveniently located near my job. Both times Their service department is the worst service department in America! I've been there twice because it is conveniently located near my job. Both times they dropped the ball and I now wonder if the convenience is worth the aggravation. My 2 visits totaled 6.5 hours of wait time consisting of 2 oil changes, 1 state inspection and 1 recall. 1st visit they never notified me the car was ready and then tried to tell me they called me which was a flat out lie. I decided to give the place another shot and on the 2nd visit after waiting 3.5 hours they give the wrong keys and try to tell me they are mine. After a little back and forth the woman finally decided to believe that I know what my keys look like. Then proceeded to have me wait another 15 minutes. All in all I would have to say this service department is a joke. More

Excellent service I was helped by David at the service center and he made it his priority to give my Honda and myself the best and most efficient service! Their waiting I was helped by David at the service center and he made it his priority to give my Honda and myself the best and most efficient service! Their waiting lobby alone is very comfortable and even have side services (such as massage, manicures) to let the time pass! I would recommend anyone in the area to rely on Atlantic Honda on any and all of their service needs. I even got to peek into their show room, and that too was very appealing! I wouldn’t look anywhere else for exceptional service. Thank you to Rick, Dave and everyone else who took the time to help me with my Accord! More

Car inspection Was satisfied with service, but not price. Although Nick said he would "throw in" tire rotation, which he did not do. The price of labor is WAY too Was satisfied with service, but not price. Although Nick said he would "throw in" tire rotation, which he did not do. The price of labor is WAY too high. More

Very good team they have good attention Service advisor Bernie was extremely friendly and knowledgeable. I highly recommend him to anyone. Overall my experience at Honda was great thanks y Service advisor Bernie was extremely friendly and knowledgeable. I highly recommend him to anyone. Overall my experience at Honda was great thanks you. Happy new year. More

Oil change and recall repair The service was prompt as scheduled and expeditious. The staff couldn’t be more friendly and professional. I was particularly impressed by the comfor The service was prompt as scheduled and expeditious. The staff couldn’t be more friendly and professional. I was particularly impressed by the comfort of the waiting area as well as the cleanliness And the coffee is good to More

Bad experience Came in for an oil change and tried to upsell me everything including a tire rotation two weeks after i had all four tires changed. Told me the tread Came in for an oil change and tried to upsell me everything including a tire rotation two weeks after i had all four tires changed. Told me the tread was much worse on back tires. More

Great customer service Great customer service. I told Bernie I needed my car back by 11:15 and he made it happen without having to remind him. In fact he checked in with me Great customer service. I told Bernie I needed my car back by 11:15 and he made it happen without having to remind him. In fact he checked in with me to tell me it would be done in time. Overall friendly, accommodating staff and comfortable waiting area for service appointments. More

Always Awesome Anytime I come for service my appointment runs smooth. Everyone is always kind and professional. Same goes for the leasing department, always a pleasu Anytime I come for service my appointment runs smooth. Everyone is always kind and professional. Same goes for the leasing department, always a pleasure, Thank You!! More

Service Thank you Alicia for handling my service appointment, questions, and follow up. Your look back to July reminded me I did change the battery prior visi Thank you Alicia for handling my service appointment, questions, and follow up. Your look back to July reminded me I did change the battery prior visit. More

Best Dealership Ever ! Everyone at Atlantic Honda is courteous, helpful and informative. They make me fell like family, and I always have a positive experience there. The qu Everyone at Atlantic Honda is courteous, helpful and informative. They make me fell like family, and I always have a positive experience there. The quality of the work is second to none. More