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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,418 Reviews

2,418 Reviews of Atlantic Honda - Service Center

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November 30, 2018

Calibration of my road sensors I like to thank Chris Marino the Manager from Honda in Bayshore Long Island for allowing the tech mechanic repair my sensors on a one time goodwill je More

by Honda2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marino, James "Jimmy" Galgano
Dec 04, 2018 -

Atlantic Honda responded

Thank you for taking the time to share this feedback. It was a pleasure working with you, and we hope to have the opportunity to do so again in the future. Take care!

November 29, 2018

Services Very very good team. Fast and great job. Love this place and will continue to come to fix my car. I love your sale team always treat me good More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Carpenter, Yesenia Bullock
Nov 30, 2018 -

Atlantic Honda responded

Jenny, thank you for this very generous and kind review. We're happy to read how satisfied you are with your experience.

November 29, 2018

Inspection I went in for an inspection and was out within the hour and they also washed my car. Waiting room was clean and pleasant. Thanks. More

by Col
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio
Nov 30, 2018 -

Atlantic Honda responded

We're glad you are so satisfied with the way that everything went. If you ever need anything else, you are always welcome to call.

November 29, 2018

They Provide Excellent Service I always get great service at Atlantic Honda. My service advisor Alex Tinnirello is always focused on making sure my car gets what it needs to be runn More

by Sanford Hinden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Atlantic Honda responded

Thank you for sharing this very kind feedback about your time spent working with our team. We're glad you had such a positive experience, and hope to have the opportunity to work with you further.

November 29, 2018

None of the gauges were reset to 100 percent. While I was checked in promptly and out as promised within 3 hours I am disappointed that the oil gauge was not reset to 100 percent . I depend on th More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Marino
Dec 14, 2018 -

Atlantic Honda responded

We are very sorry to learn of your dissatisfaction. Please reach out to sstrauch@aagny.net at your earliest convenience to discuss your concerns in greater detail.

November 28, 2018

Very professional Service Advisor Bernie Ocasio was very helpful and professional..The waiting area was very clean and comfortable. Would definitely recommend Atlantic More

by Rose500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Nov 30, 2018 -

Atlantic Honda responded

We're happy to hear how helpful and attentive our team was in your experience, Rose! Thank you for sharing this wonderful review.

November 27, 2018

Service review David is the absolute best His service to me was invaluable Your rates however are quite high Perhaps rethink what you charge customers Service More

by Mrnnala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Alessi
Nov 28, 2018 -

Atlantic Honda responded

Thank you for the honest feedback on our service and pricing. We are happy to read you enjoyed working with David and Rick!

November 27, 2018

Great service but inconsiderate neighbor My service experience is generally pleasant, but the dealership has ignored an ongoing noise complaint from me regarding their security system. Th More

by Giwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Alessi
Nov 29, 2018 -

Atlantic Honda responded

To my valued neighbors, I had received your letter a couple of months ago. As promised on the voicemail that I left for you, I personally walked to the back corner of the parking lot with the security company on the phone while running the test. The test was turned up on their end for some reason. We lowered the decimals on the value control from a setting of +12 to -8. This is their lowest setting. We adjusted this after you expressed your discomfort last year. I always care and do my best to keep my friendly neighbors happy and have cared for over the last ten years while running Atlantic Honda.

November 26, 2018

Excellent I went in to get my airbag recall done. Everyone there was so helpful especially my advisor he helped me understand the importance of getting it done More

by Cenia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
Nov 28, 2018 -

Atlantic Honda responded

Thank you for the kind words on our service team. We are happy to read that your visit was efficient and we look forward to working with you again on future servicing needs!

November 24, 2018

Bad Battery I had to have my 2018 Honda jumped . Jessie was very accomandating . She told me to come in as soon as possible. They took me right away and they told More

by Trishl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Brennan, Terrell Carpenter
Nov 26, 2018 -

Atlantic Honda responded

Thank you for the 5 star review. We strive to provide prompt and professional service, and we're pleased to know this was reflected in the replacement of your battery. Should you need anything else, please reach out!

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