2,418 Reviews of Atlantic Honda - Service Center
Fantastic in a really friendly environment. Bernie Ocasio was really friendly and helpful throughout the service of my car. He exceptionally explain every single detail about the needs of my car Bernie Ocasio was really friendly and helpful throughout the service of my car. He exceptionally explain every single detail about the needs of my car. More
Excellent service They helped me figure out why my VTM-4 light was on. Did very good customer service. Did a good job on my oil change. They helped me figure out why my VTM-4 light was on. Did very good customer service. Did a good job on my oil change. More
Best Service Adviser works at Atlantic Honda Just wanted to shine some light on an outstanding employee who works for Atlantic Honda. Bernie Ocasio is the only reason I go to Atlantic Honda. He i Just wanted to shine some light on an outstanding employee who works for Atlantic Honda. Bernie Ocasio is the only reason I go to Atlantic Honda. He is always courteous and knowledgeable; with all customers, seeing him help others the same way he goes above and beyond for me! Definitely a key role to why the service department runs so well! Keep up the great work and thanks for always doing a great job when I need my Accord serviced! More
Great service Great service, friendly staff .. Quick service with coffee and bagels in the waiting room. David was great ! It was straight to the point and knew wha Great service, friendly staff .. Quick service with coffee and bagels in the waiting room. David was great ! It was straight to the point and knew what my car needed. More
excellent customer care Bernie did excellent job to arrange my service request.He really knew what I expected and fulfilled my service request.The service team did my job in Bernie did excellent job to arrange my service request.He really knew what I expected and fulfilled my service request.The service team did my job in the time window I expected. More
Routine maintenance Even though I didn't purchase my car at Atlantic Honda, I usually have my maintenance done there. On this occasion, I had my state inspection, oil ch Even though I didn't purchase my car at Atlantic Honda, I usually have my maintenance done there. On this occasion, I had my state inspection, oil change, and a battery recall issue as my scheduled appointment. While enjoying a complementary tea, (It was a weekday so unfortunately no breakfast buffet, manicure, or massage this time) I went into the quiet workspace room and got some work done. After about an hour, my service advisor came in and told me that my battery needed to be replaced, which I suspected, since my battery was four years old. He also said my serpentine belt was getting close to needing to be replaced, so I had that done to too. He said my front brakes we're getting close to needing to be replaced, and I was due for a coolant service, but I turn those down this time, since they weren't running any specials on those. All in all it cost about $500 for the inspection, oil change, battery replacement, tire rotation, and serpentine belt replacement. It took about two hours total. Despite the fact that they were extremely busy during a holiday week, I felt this was a fair amount of time. I will definitely be back in the future to Atlantic Honda for service. More
Exceptional Customer Service As soon as I pull up, it’s never a long wait to get the ticket and have them ask what the issue is. No one is rude. Communication is always profession As soon as I pull up, it’s never a long wait to get the ticket and have them ask what the issue is. No one is rude. Communication is always professional. Service Advisor Bernie Ocasio is my go to guy. He’s always helpful. Honest. Provides all the information I need to make a decision. Attentive to my questions. He is exemplary of customer service, professionalism, and super genuine. He always makes me feel welcome and taken care of. I couldn’t express my appreciation more. More
Awesome Dealership Love going to Atlantic Honda. The friendly staff and great prices they offer are great. I have been to many other dealers and this one tops them all. Love going to Atlantic Honda. The friendly staff and great prices they offer are great. I have been to many other dealers and this one tops them all. If you ever go to get your car serviced at Atlantic Honda, ask for BERNIE OCASIO! Keep up the great work Atlantic Honda! More
My Experience The service department is excellent! I see Alex Tinnirello for my service, and he knows me by name and he is extremely personal to me and it’s what I The service department is excellent! I see Alex Tinnirello for my service, and he knows me by name and he is extremely personal to me and it’s what I like. More
Great staff, they go above and beyond to help me in everythi The crew is amazing they always recommend on what the car needs and they are always willing to help with coupons and service needs, Alex is an outstan The crew is amazing they always recommend on what the car needs and they are always willing to help with coupons and service needs, Alex is an outstanding employee. I would recommend this dealer for service More