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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,462 Reviews

2,462 Reviews of Atlantic Honda - Service Center

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October 09, 2018

Took too long! I had an appointment for an oil change at 10,30 am on Sat 10/7. I brought my car in on time and was told it would be an hour but it was not finished More

by LindaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed above
Oct 24, 2018 -

Atlantic Honda responded

We are sorry for any inconvenient wait times you have experienced while servicing your vehicle with us. We will use this feedback to improve, and hope this will not limit you from returning the next time you are in need. If you would like to speak any further about your experience, please reach out to our Service Manager at cmarino@aagny.net.

October 09, 2018

Excellent Car Dealership Atlantic Honda has never let me down when it comes to servicing my vehicles.They offer prompt service,honest evaluations of car and terrific staff to More

by Nestor73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Hernandez ,Erica Granados
Oct 10, 2018 -

Atlantic Honda responded

Thank you for the review! We are so pleased to hear that you always have a great experience with us and we look forward to continuing to work with you. Thank you for your business and your thoughtful recommendation.

October 08, 2018

Good service but you have to go there when they are not busy. They remind you of things that should be routinely done to maintain the car . I have to say they a More

by Raddoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Oct 09, 2018 -

Atlantic Honda responded

Thank you for this five-star feedback! We're glad you have experienced such great service while working with us, and we invite you to reach out if there is ever anything more we can do for you.

October 01, 2018

Worst service visit of my life. Waited about 2.5 hours to get an oil change and tire rotation. The best was they failed to inform me the car was ready. More

by Keith4486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the name
Oct 15, 2018 -

Atlantic Honda responded

We are very sorry to read this feedback, and for any shortcomings you feel you faced while working with our team. We are currently working to improve wait times, but if there is anything we can do to ensure your satisfaction moving forward, please contact cmarino@aagny.net. We hope to speak with you soon.

September 29, 2018

Atlantic Honda Service Dept. Is One of A Kind (Must Read) I’m considering purchasing a another Honda after purchasing recently purchasing a new 2017 CR-V with over $8,000 worth of accessories. I’ve been comin More

by JordanGeneral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Brennan/ Service Tech/ Service Manager
September 10, 2018

Excellent Service Service advisor Mr. Ocasio, was courteous, and professional. He explained everything needed. The wait wasn't long. I felt my car received the best se More

by Jewett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
September 03, 2018

Thanks guys! Abdel was great at helping me understand all the terms and conditions for both leasing and financing during my process in October/2017. He was so pati More

by Beba23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris the lady at reception/service. , Abdel Nsour
August 30, 2018

waste Of time Had an appt but still had to wait over 2 hours and then when the car was ready I had wait another 15 to get my keys. No respect for my time More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Atlantic Honda responded

We apologize for the wait. We realize your time is valuable so we will certainly look into this situation and try to expedite our processes.

August 23, 2018

Bad experience We have two Honda cars. One from Nardy Honda, and other is from Atlantic. But since last 3 years we used to come to Atlantic honda for both of our car More

by Sk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Bremont
Aug 31, 2018 -

Atlantic Honda responded

We would like to discuss your recent service visit so please call us at 631-665-0121 and ask for a Service Manager.

August 09, 2018

Good customer service Good waiting area Would recommend other to buy a Honda from here Environment friendly Cleanliness Friendly staff Time consuming John Mar More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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