2,409 Reviews of Atlantic Honda - Service Center
Great experience Nick Squeo is very polite and helpful every time we go to the service department. Honda is very lucky to have a knowledgable and kind employee working Nick Squeo is very polite and helpful every time we go to the service department. Honda is very lucky to have a knowledgable and kind employee working for them More
Very Happy Customer My daughter went into Atlantic Honda with my wife's 2011 CRV that we had picked up this April because the battery had gone dead. She was told batteri My daughter went into Atlantic Honda with my wife's 2011 CRV that we had picked up this April because the battery had gone dead. She was told batteries are not covered and that it would be $110 for a new one. I was upset because we hadn't yet had the car for 90 days and felt that something should be done. I went in and saw Richard LoBraico (The Pre-owned manager), who told me that even though batteries are not generally covered, he was going to take care of it for me. He was a real gentleman and I was very happy with his response. I previously bought 2 new cars, and most recently the 2011 CRV from Atlantic Honda. I would recommend this dealership to anyone looking for a new or used vehicle. My sincere thanks, Bob Russell More
I needed new front and back brakes. I brought my preowned Honda Pilot for an oil change. The service manager said I need new brakes. When we purchased the car in August of 2014, we wer I brought my preowned Honda Pilot for an oil change. The service manager said I need new brakes. When we purchased the car in August of 2014, we were told the brakes were new. Needless to say, there was an overlook on the brakes. I questioned the preowned car manager and he was nice enought to take the time to look on my Pilot's file. Brakes were never replaced before we purchased it. So the Preowned Manager, Rich, called me at home, explained the situation and explained to me that Bayshore will install new front and rear brakes without charging me due to this oversight on the vehicle. My husband and I were extremely grateful and value the honesty of BayShore Honda. BayShore Honda has excellent customer service and we couldn't be happier. The brake service on my vehicle was also completed in a timely manner as well. We will only service our Pilot at BayShore Honda! More
Service Department Excelled! Jamie my customer contact was thoughtful, responsive, and knowledgeable, with an eye towards meeting my needs as expeditiously as possible while remai Jamie my customer contact was thoughtful, responsive, and knowledgeable, with an eye towards meeting my needs as expeditiously as possible while remaining focused on providing me with the lowest cost option available. More
emergency visit Alex was terrific..my problem solved and I was on my way...wish I lived in Bayshore so I could go to this dealership all the time. Alex was terrific..my problem solved and I was on my way...wish I lived in Bayshore so I could go to this dealership all the time. More
Yearly inspection made easy! Great experience when I brought my car I for inspection! Alex Tinnirello quickly completed the necessary paperwork and moved things right along. WhAt Great experience when I brought my car I for inspection! Alex Tinnirello quickly completed the necessary paperwork and moved things right along. WhAt a pleasure! I never look forward to the yearly choir of mandatory inspections, but the service department, particularly Alex made the experience easy and fast. It seemed as if I were just settling into the waiting area, and the car was inspected. Way to go Atlantic Honda! Thanks for keeping the customer as #1! More
Excellent Service I was in and out in a little over an hour and had a lovely manicure while I waited. My service advisor Nick was awesome. I was in and out in a little over an hour and had a lovely manicure while I waited. My service advisor Nick was awesome. More
Thorough top quality work Two weeks after my visit, repairs are holding up. In addition to replacing my starter, Mr Tinnirello took care of the engine block recall on my 2006 H Two weeks after my visit, repairs are holding up. In addition to replacing my starter, Mr Tinnirello took care of the engine block recall on my 2006 Honda civic. One area that could use improvement is the wait time. My job was a big one but some shops put multiple techs to return the vehicle faster to the customer. This is a management issue, not the fault of the advisors and techs. More
Awesome Service Been going here ever since I got my 2012 Accord. Everyone is always great to deal with. Go see Alex Costa. Thanks a lot Atlantic Honda!! Been going here ever since I got my 2012 Accord. Everyone is always great to deal with. Go see Alex Costa. Thanks a lot Atlantic Honda!! More
Great service - during a snowstorm! Last snowstorm my car died in my parking lot. I got a jump and brought it in to Atlantic Honda - which was very close to my home. Previously I only ha Last snowstorm my car died in my parking lot. I got a jump and brought it in to Atlantic Honda - which was very close to my home. Previously I only had my car serviced at another dealer that was much further away. Although the other service center was also wonderful, I will be going back to Atlantic due to the great service I received. They saw me immediately and I had no appointment. Alex found the issue very quickly - my alternator needed to be replaced. While they were reviewing the different systems on the car, they found that my engine was leaking - and the issue met the standards for a Honda 'known issue' that allowed him to replace my engine with a brand new engine at no cost to me! Wonderful! Alex also made additional suggestions for some repairs to keep my car running smoothly. It is very important to me to fix things before they break (if possible) - so I'm grateful to all the Honda service stations who always apprise me of repairs/replacements needed - and Atlantic certainly meets and exceeds that standard. My car was returned to me at the price stated, in the time stated and was washed as well! In addition, some other things were done for me. Since my alternator drained my battery, I knew that I would have to look up the code to activate it again - that was already done for me. Also, I have a small dent in my fender that occasionally pulls it away from the car and I have to bang it back in. That was put back for me. Small things, I know, but very appreciated (and YES, I noticed)!!! And finally, Alex made sure that I was shuttled home on that messy snow day and I'd like to thank both him and Anthony (who had to drive me on those slippery roads). Thanks for a great experience on what could have been a very stressful day! You have a new service customer and I will definitely be looking for my next car here as well as recommending you to all my friends. More