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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,397 Reviews

2,397 Reviews of Atlantic Honda - Service Center

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July 20, 2023

Great customer service, didn’t wait to long definitely would recommend for future service awesome More

by roxyny04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Atlantic Honda responded

Thank you so much for taking the time to share your wonderful experience at Atlantic Honda! We are delighted to hear that you had a great visit and were satisfied with our customer service. Your kind words about our team's efforts to provide excellent service mean a lot to us.

July 11, 2023

They provided excellent service. I was having an issue with my air conditioning, their inspection revealed it was a warranty repair so the repair was free. More

by Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Marino
June 21, 2023

David was really kind and swift when assisting me with my vehicles oil change. I always look forward to him helping me when any vehicle maintenance or for my family! More

by Tshel2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Atlantic Honda responded

Thank you for your 5-star review! We're thrilled to hear that David provided you with outstanding service during your oil change. We appreciate your loyalty and look forward to assisting you and your family with any future vehicle maintenance needs.

June 20, 2023

Service is a bunch of scam artists I was lied to by three service staff members will no longer go to Atlantic Honda not trustworthy More

by Denp
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Marino, 2 mechanics don't have their names
Jun 23, 2023 -

Atlantic Honda responded

We are sorry to hear that you had a negative experience with our service staff. We take all feedback seriously and will use it to improve our services. If you would like to discuss your experience further, please do not hesitate to contact us directly at rkiernan@aagny.net.

June 14, 2023

Went in for a recall & wheel alignment, my wheel wasn’t fixed, wasn’t told I needed Struts & Ball Joints and also a balled tire. I cannot drive my CRV and was overcharged. I had to borrow a vehicle to get More

by tmcguire25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

tmcguire25 responded

Passenger Side needs Struts and Ball Joints also Tire wear on the inside and the CRV is shaking and it should have been noticed when the wheel alignment was done so much for waiting for a AT technician!!! 7:30 am appointment and didn’t leave until 1pm. Extremely disappointed in the service.

Jun 19, 2023 -

tmcguire25 responded

I’m still waiting for a response!!!

Jun 20, 2023 -

Atlantic Honda responded

We apologize for any inconvenience you may have experienced during your visit. We would like to discuss your concerns further and see how we can assist you. Please contact us directly at rkiernan@aagny.net at your earliest convenience.

Jun 21, 2023 -

tmcguire25 responded

Hello, I had to get new tires and ball joints and Structs and I need a wheel alignment, because it was not done correctly and I had paid for, but I’m actually I don’t trust Honda @bayshore anymore and am very disappointed, I would appreciate if someone could do the wheel alignment over.

Jun 21, 2023 -

tmcguire25 responded

I need a contact phone number,

June 02, 2023

Great service advisors. Past year I have chosen David Schweitzer and also Alex Tinnirello who both listen and explain service on my vehicle in clear understanding way. Rece More

by Marie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Atlantic Honda responded

Thank you for taking the time to leave a review, Marie! We're thrilled to hear that both David and Alex have provided you with great service and that your recent issue with your Honda Civic was resolved quickly. We appreciate your recommendation and hope to continue providing you with top-notch service in the future.

May 26, 2023

My service advisor,David Schweitzer is not only conscientious,he is detail oriented and care for my vehicle like he will care for his. His approach is customer first. That gives me comfort that i More

by Adesola27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Atlantic Honda responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that David provided you with excellent service and that he was able to ensure that your vehicle was well taken care of. We're also glad to hear that Ms. Liz made a great impression on you. We appreciate your loyalty and look forward to seeing you again for any future automotive needs.

May 26, 2023

I love being my car to Atlantic Honda. Great service from the customer service rep to the mechanic to checking out More

by lephant72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Atlantic Honda responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with our team, from the customer service representative to the mechanic. We appreciate your business and hope to see you again soon at Atlantic Honda.

May 30, 2023 -

Atlantic Honda responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with our team, from the customer service representative to the mechanic. We appreciate your business and hope to see you again soon at Atlantic Honda.

May 23, 2023

When you go to the service dept, you are ignored and you wait for someone to acknowledge you to get help. To have a nut put on my tire that was missing, I was told $75.00 and a 2 hour wait!!! ARE YOU KIDDIN More

by Still waiting for my receipt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Andrews-Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tinnirello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Atlantic Honda responded

We apologize for any inconvenience you experienced during your recent visit to our service department. We strive to provide prompt and courteous service to all of our customers, and it seems we may have fallen short in your case. We appreciate your feedback and hope to have the opportunity to serve you better in the future.

May 14, 2023

The representatives in the service department are very friendly and helpful. I have continued to use Atlantic Honda because of the friendliness of their staff and the fact that they do what they can More

by Tpwk4696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Atlantic Honda responded

Thank you for taking the time to share your positive experience with our service department. We are delighted to hear that our staff was friendly, helpful and that we were able to make your visit as easy as possible. We appreciate your continued loyalty to Atlantic Honda and look forward to serving you in the future.

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