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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,414 Reviews

2,414 Reviews of Atlantic Honda - Service Center

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November 25, 2022

Good service - nice clean service area - pleasant staff. I just do not like that they changed the name on my account to “another” person- very confusing as they call someone else’s name. Have tried to mak More

by Sbertrand1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Atlantic Honda responded

Thank you for your honest review. Our team at Atlantic Honda always strives for the highest standards. Please feel free to contact rkiernan@aagny.net at your earliest convenience to discuss any further concerns!

November 16, 2022

Atlantic Honda is the place to go for sales and service. I have full confidence with the staff for many years and have never had a complaint.I will never go anywhere else. More

by Nestor73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Wamp
Nov 21, 2022 -

Atlantic Honda responded

Thank you so much for taking the time to share your feedback with our team at Atlantic Honda. It's great to know that we continue to provide our customers with everything they need. Have a great day!

November 02, 2022

Service was fantastic I went in for an oil change didn’t have too wait that long didn’t have pay for anything I thank God for the experience Honda give me More

by Melanie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MR Q service department
Nov 08, 2022 -

Atlantic Honda responded

Melanie, thank you for sharing your 5-star rating! We're delighted to read your recent service was efficient, and you left you feeling satisfied. Please don't hesitate to reach out with any of your future car needs!

October 23, 2022

Today the person that took care of me really was not interested in good service if he would be to attend me another day I would ask to be taken care by someone else he really did not have any interest More

by owenqd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric.Figeroa
Oct 28, 2022 -

Atlantic Honda responded

Owen, we regret to read your review as this is not typical feedback for Atlantic Honda. We strive to provide all our customers with the best service possible, no matter the job. If you would like to speak to someone about your experience, please contact us directly. We would like to clear up any concerns you may have.

October 23, 2022

buy your car here. DO NOT SERVICE IT HERE. customer service is absolutely horrible service More

by keepitgangsta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
quennel
Oct 28, 2022 -

Atlantic Honda responded

We are disheartened to read this review, as this type of feedback is not typical for us. We work hard to provide prompt and reliable service, and we never want any customer to feel as though they are not receiving the best from us. Please contact rkiernan@aagny.net at your earliest convenience to discuss any further details. We hope you’ll reconsider us in the future.

September 23, 2022

Appointment times here don’t count for anything. You will wait hours for a simple oil change even with an appointment. The service advisors push to sell you everything. Everything is over priced. More

by Kevingoer22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember name.
Sep 26, 2022 -

Atlantic Honda responded

Kevin , we are disheartened to read your review as this is not typical feedback for Atlantic Honda. We strive to provide all our customers with exceptional service, no matter what they may need. We apologize for your frustration and if you would like to speak to someone more directly, please contact rkiernan@aagny.net. We would like to clear up any concerns you may have.

September 20, 2022

Service is always top notch. No issues, no complaints. Convenient location. Pleasant waiting area. Much appreciated. More

by Freeasabird44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Atlantic Honda responded

Thank you for these kind words and 5-stars! We're happy to hear you have no issues or complaints, it means we're providing the excellent service we're dedicated too. We look forward to working together again.

September 17, 2022

Very helpful and knowledgeable about parts and service made the whole process stress free and easy More

by xprundacity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 19, 2022 -

Atlantic Honda responded

Thank you for your feedback! We are so happy to hear that we were able to make this experience just a little bit easier. Please don't hesitate to reach out to us should you ever need anything.

September 14, 2022

I dropped my car off for an oil change & inspection. It was done in a couple of hours. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Atlantic Honda responded

Thank you for your 5-star rating, Dee! We are happy to hear we could help with your car's oil change and inspection. Please let us know if there's anything we can assist you with moving forward.

September 13, 2022

Great dealership. Fast service. Fair prices. I’m happy with my car and Atlanric. I will always get my cars from there More

by Franpara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Atlantic Honda responded

Franpara, thank you for your kind feedback and 5-star rating! Our team is dedicated to providing all our customers with exceptional service and we are delighted to hear our hard work pays off. We hope you will keep us in mind should you need any assistance in the future!

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