Atwater Chevrolet

Tami is very approachable and professional. She does a nice job of explaining the tests done to be sure my vehicle is in top running condition. She does a nice job of explaining the tests done to be sure my vehicle is in top running condition. More

Fast service. Friendly staff. Nice waiting area Fair pricing for the work I had done Friendly staff. Nice waiting area Fair pricing for the work I had done More

Good all around. It was helpful they came to my place of employment to pick up my vehicle It was helpful they came to my place of employment to pick up my vehicle More

Asked for alignment and they wouldn’t do it do to a bad lower control arm - nothing wrong with declining it for that reason. However they still charged me $70+ for diagnostics and tire inflation and screwe lower control arm - nothing wrong with declining it for that reason. However they still charged me $70+ for diagnostics and tire inflation and screwed up my TPM system all which I did not request. More

I am writing this as a warning to any parent or buyer looking for a reliable vehicle. We purchased a Chevrolet Equinox from Cole and Blake at Atwater Chevrolet on 6/17/24. We were told, "I would buy this looking for a reliable vehicle. We purchased a Chevrolet Equinox from Cole and Blake at Atwater Chevrolet on 6/17/24. We were told, "I would buy this for my wife" by the sales person. Instead, this car has been a recurring safety disaster that has twice left a young woman stranded alone in dangerous conditions. The Timeline of a Nightmare: The 4-Month Mark (Oct 2024): Only four months after purchase, the engine failed on I-94 near Minneapolis, leaving a young woman alone on a busy highway at night. While Atwater replaced the timing chain at no charge (to be fair), this was clearly just a "band-aid" for a catastrophic underlying problem. Maintenance & Misrepresentation: We’ve invested over $4,000 in new parts and changed the oil every 2,800 miles. At the time of sale, there was NO indication or disclosure of the severe oil consumption issues known to plague these engines. We were sold a vehicle with a fundamentally compromised engine. The Second Catastrophe (Dec 2025): Just before Christmas, the nightmare repeated. On a freezing morning between Duluth and St. Cloud, the rear main seal and block blew out, dumping oil across the road and leaving a young woman stranded in the cold in a terrifyingly unsafe location. The Current Situation (Jan 8, 2026): The car is back at Atwater, and the lack of accountability is staggering. Do you truly want the hassel when buying a car.   Atwater is demanding tear-down fees just to "investigate" the failure of this Chevy Equinox. THE WARRANTY IS WORTHLESS: TRULY, SAVE YOUR MONEY. This Value Max warranty is absolutely worthless. Despite the catastrophic failure, the warranty company claims it is "not their issue." They are a horrible company to deal with—their "protection" the truly if you read all the fine print truly covers very little. Financial Burden: We are currently bleeding $500 a week in rental fees while paying a large loan on a vehicle that is currently worth nothing. This $500 a week could be spent on the loan but it is not as the Dealership is blaming the Warranty company. Final Verdict: No parent should ever have to worry about their child being stranded on a dark, freezing highway. Between a dealership that sold a known "oil burner" and is now ghosting us, and a warranty company that refuses to help, we have been left with no choice but to involve an attorney. BUYER BEWARE: Avoid Atwater Chevrolet and Value Max warranties at all costs. They do not stand behind what they sell beware of buying from this dealer. More

Watch out for the finance guy. Shady at best. Promise and not deliver. It cost me alot of money. Shady at best. Promise and not deliver. It cost me alot of money. More

Mike in Service was Excellent! ! Thank you so much!! Love having Atwater in Aitkin!! I Buy with Mike and now Service with Mike Excellent!! ! Thank you so much!! Love having Atwater in Aitkin!! I Buy with Mike and now Service with Mike Excellent!! More

Cole was great to work with and so far I love the truck. The delivery process was anything but smooth though. I had a 11:00 am appointment to pick take delivery on my new truck and was in a bit of a hurry d The delivery process was anything but smooth though. I had a 11:00 am appointment to pick take delivery on my new truck and was in a bit of a hurry due to an appointment I needed to get to in the cities. When I arrived the truck was just rolling into the shop for a software update ( should have been completed before I arrived). Cole and I did everything we could waiting for the truck ( account and phone access setup). The truck finally came out of the shop and they still needed to wash it and fill it with gas!! All paper work was completed the night before and went very smoothly so I thought I would be able to take delivery very quickly. I got there exactly at 11:00 and didn’t get done until 1:15 two hours and fifteen minutes later. As I said love the truck. More

Dealer would not negotiate price and trade was worth more. Never a good deal. Should have shopped more. more. Never a good deal. Should have shopped more. More

It Wes a very stress free experience, very helpful, informative and a all around nice informative and a all around nice More