
Auburn Chrysler Dodge Jeep Ram
Auburn, CA
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I recently purchased a new ram rebel and traded in my old truck my salesman was Sasha. He was the easiest sales person I’ve ever dealt with the whole staff from the sales manager to finance was awesome I ha truck my salesman was Sasha. He was the easiest sales person I’ve ever dealt with the whole staff from the sales manager to finance was awesome I have no complaints whatsoever highly recommend Sasha as a sales person More
We worked with Sasha. He did an amazing job of keeping us comfortable while they were processing our paperwork. He was one of the best people I have ever worked with. Not He did an amazing job of keeping us comfortable while they were processing our paperwork. He was one of the best people I have ever worked with. Not push, took his time and listened. Treated us like real people, not a sale. The dealership got us in and out fast. By far the best car buying experience I have ever had. More
We received great service from our salesman Tom Holst. It was not high pressure like we experienced from other dealers. We were able to get the vehicle we wanted. It was not high pressure like we experienced from other dealers. We were able to get the vehicle we wanted. More
Best customer service from a dealership ever! From the first greeting(Michael Degroot) to the the girl who then took care of me (Danielle)....5 stars for sure! So friendly and eager to serve yo From the first greeting(Michael Degroot) to the the girl who then took care of me (Danielle)....5 stars for sure! So friendly and eager to serve you:) More
It's difficult to find a good service advisor to take care of the investment you have made when you buy your car. I've started taking my car to Charles Bruce after trying three other dealerships. So h care of the investment you have made when you buy your car. I've started taking my car to Charles Bruce after trying three other dealerships. So happy I kept looking until I met him. He's a great service advisor that takes the time to let me know what is going on with my truck, and I never feel hurried. Knowledgeable and patient... a rare combination! More
The staff was absolutely great. Jeremiah was professional but also took personal attention to my issues. The office staff was great too as was the drivers of the shuttle to and from Jeremiah was professional but also took personal attention to my issues. The office staff was great too as was the drivers of the shuttle to and from Toyota where I rented a car. The only reasons I gave a 4-star instead of 5 are: 1) I spent close to $1,500 for oil changes, fluids checkup and a repair to the AC knob and part of the mechanism to the passenger window. $998 of that was for the AC knob repair and the window repair. I would have hoped they would have at least cleaned the window after they took off the clear sticky tape that I had used to secure a large piece of clear plastic to close the gap left by the partially opened window while I was waiting for parts. 2) There was no discount on the rental car for Dodge or Toyota customers. My cost of the rental was $42/per day, same as anyone that walked off the street. I know that because a friend so happened to rent a car from Toyota almost at the same time and had no relationship with Toyota or Dodge. Otherwise all was good. I forgot to mention that Ben at the Toyota rental desk was absolutely fantastic. Friendly, helpful and efficient. Thank you Ben and Jeremiah. Katherine Scourtes More
The service was exceptional fr9m the time I walked into the building. The service provider Michael Degroot was very courteous and friendly. The service was fast and they notified me promptly that it was co the building. The service provider Michael Degroot was very courteous and friendly. The service was fast and they notified me promptly that it was complete. It is very hard to find good customer service now a days but they know how t9 do it right here. Thank you William Bowman More