Great shopping experience and customer service, Kristen Townsend was a great salesperson that assisted with the entire experience. The new car (2019 Avalon Hybrid) is great and I have no complaints so far. I hope all my future purchases will be similar.
I have been impressed by all advisors I've interacted with. This time was Jake McCallen. He, as well as others, help me feel as if I am their best, only customer. Never had this from a car dealership before. Thanks.
This was my first time using the service department, Robert Brassfield assisted me at the service counter. He was kind, courteous, and very helpful during the whole process and help direct me to the car rental department. He called me, as promised, when my SUV was complete and ready for pick up.
Mike Norton was my service advisor. He provided excellent service and handled my emergency repair right away and the dealership also provides shuttle service - dropped me off at home and picked me up the following day when my car was ready:)
Dear Auburn Toyota, your friendly staff (Ryan Transport and Chris Carew) went above and beyond to give my wife and I great service. They were very professional and helped make us feel very comfortable and STRESS-FREE during the purchasing process. Which can be very stressful at times. It's because of people like them that make us want to purchase our next vehicle from Auburn Toyota. Both of our kids have also purchased cars from your dealership recently. They were all pleased with Ryan Transport's salesmanship too!!!
The Auburn Toyota's salesman, Roger Cappocchi who assisted me to buy my Toyota Avalon was very honest, courteous, patient and professional person. He spent hours to explain and show me car instruction in detail. He is the best sale representative I have ever dealt with in my life. I will recommend him to my friends and others.
I had my 2016 Camry service by Auburn Toyota. The service rep. Was Nicole Williams. The service provided was as usual top notch. Nicole always does an excellent job of treating each customer with that we have come to expect. She also provided me with detailed report of all service. I will always come back to Nicole because I trust her. Thank you
Jack McCallan thank you very much , my Toyota Tacoma is in good hands with you , it runs beautiful. Your attention to details i greatly appreciate. Thanks again Toyota is lucky to have you at the helm !