
Auburn Toyota
Auburn, CA
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Andrew is the best service rep I have ever worked with. He kept me updated by phone and text. He always made me feel like I was the only customer he was handlinh He kept me updated by phone and text. He always made me feel like I was the only customer he was handlinh More
Mark Neumann has always been helpful and honest. He works so hard to get you the exact vehicle you want. He answers every question and if can’t he will go to someone else for the information. so hard to get you the exact vehicle you want. He answers every question and if can’t he will go to someone else for the information. More
Jeffery Lewis was courteous, very helpful and made my visit for service very enjoyable. He was helpful and kept me updated on what was needed. visit for service very enjoyable. He was helpful and kept me updated on what was needed. More
I brought my 2017 Toyota Tacoma in for a factory recall for a fuel pump problem and Jake McCallum," service advisor" let me know that I would have to leave my vehicle for four to six hours to do the work a for a fuel pump problem and Jake McCallum," service advisor" let me know that I would have to leave my vehicle for four to six hours to do the work as it entailed removing fuel from the fuel tank so they could replace the fuel pump.Being I was from out of town I was at a loss on how I was to spend the day in a waiting room that because of covid-19 there waiting room could only accommodate about six customers. They also didn't have a shuttle bus available also due to the covid-19, but Jake came to the rescue by enlisting one of the employee's to drive me to a locale restaurant where I spent the day eating and drinking alot of coffee. The mechanic did the job in four hours plus servicing my Toyoota More
Great service at Auburn Toyota. Jake McCallum usually helps me. He is great and always knows what I need and gives me the best deal he can. I highly recommend Auburn Toyota and Jake McCallum to services helps me. He is great and always knows what I need and gives me the best deal he can. I highly recommend Auburn Toyota and Jake McCallum to services your Toyota. More
I was very satisfied with my service appointment at Auburn Toyota. From the initial greeting to the payment, all went smoothly. Brandon greeted me and was very friendly and professional while gatheri Auburn Toyota. From the initial greeting to the payment, all went smoothly. Brandon greeted me and was very friendly and professional while gathering my vehicle's information. Neal Richardson was my service advisor and was also friendly and professional and did a great job. There were no "surprises" and the service took less time than expected. As always, AJ Cola at the cashier station provided the perfect wrap up experience with her delightful sense of humor. Auburn Toyota has a great team and that is why we continue to be customers after 15 years. More