Auburn Toyota

Quick, efficient, courteous. It was a good experience. I dropped off the car. Got a rental. And they called me sooner than anticipated. Everyone was courteous and helpful. I would It was a good experience. I dropped off the car. Got a rental. And they called me sooner than anticipated. Everyone was courteous and helpful. I would use them again. More

Rocky found exactly the car we needed After visiting every Toyota dealer in Sacramento, trying to find a car that exactly fit our needs, a friend recommended Rocky Robinson at Auburn Toyot After visiting every Toyota dealer in Sacramento, trying to find a car that exactly fit our needs, a friend recommended Rocky Robinson at Auburn Toyota. Rocky immediately understood our need (replacing our 2015 Prius that had just been totaled). Although the car wasn't in the Auburn showroom, Rocky went online and found exactly what we wanted in a new car, at a price we could afford. Rocky went the extra mile, something which no other salesman in Sacramento bothered to do. Thanks, Rocky! We will recommend you to our friends. More

Best service! I was recently assisted by Mike Norton with an unusual problem in my Prius V. It was a particularly busy day in the service center and he was focused I was recently assisted by Mike Norton with an unusual problem in my Prius V. It was a particularly busy day in the service center and he was focused and calm and took care of me with a professional and friendly manner. I hope to always be able to work with Mike. Carolyn Jansen More

Jake Mccallum helped me calm down Jake Mccallum is the best you have had. He helped me get a rental car for an overnight repair. He made the experience better. I was shaking knowing Jake Mccallum is the best you have had. He helped me get a rental car for an overnight repair. He made the experience better. I was shaking knowing I had to drive a different car. He made the whole experience less nerve racking. I hope I can get him next service. More

Outstanding Service Outstanding service, as usual. At the completion, the service rep advised me that it was recommended that two air filters be replaced. He then said Outstanding service, as usual. At the completion, the service rep advised me that it was recommended that two air filters be replaced. He then said that I had my choice: I could have them replaced and pay for them or wait until the next check (25,000) and get them replaced for free. That impressed me that he gave me a choice like that. I challenge a certain other Toyota dealer which whom I have had bad experiences to do the same. Way to go, Auburn Toyota!!!! More

Great customer service Polite, efficient and competent. Robert Brassfield, the service adviser, was very helpful in explaining what service was required. In and out in a r Polite, efficient and competent. Robert Brassfield, the service adviser, was very helpful in explaining what service was required. In and out in a reasonable length of time. More

Felt like family How often ( anymore) are you made to feel like family ? I REALLY felt like I was surrounded by employees that were concerned about me. I thought to my How often ( anymore) are you made to feel like family ? I REALLY felt like I was surrounded by employees that were concerned about me. I thought to myself , this is nice ! Mike Norton was no exception . He listened , and genuinely wanted my Highlander to be taken care of properly . I purchased my 2004 Highlander from this dealership as well. Stayed local and very pleased with them . More

New 2019 Tacoma Kristen Townsend was a pleasure to deal with. Everything was quick and painless. Auburn Toyota has always been my dealer of choice! Thanks for making Kristen Townsend was a pleasure to deal with. Everything was quick and painless. Auburn Toyota has always been my dealer of choice! Thanks for making it easy to do business with you! More

Always top-tier service! I recently brought my husband’s truck in for regular maintenance as well as the installation of new tires. In both instances, the customer service was I recently brought my husband’s truck in for regular maintenance as well as the installation of new tires. In both instances, the customer service was top-tier. They’re friendly, professional and very helpful! I highly recommend Auburn Toyota. More

Went above and beyond! We purchased a 2016 Toyota Corolla for our daughter at this dealership. The whole purchase transaction was very relaxed and we felt no pressure. We We purchased a 2016 Toyota Corolla for our daughter at this dealership. The whole purchase transaction was very relaxed and we felt no pressure. We have already recommended others if they are interested in buying a Toyota to come to Auburn Toyota. Upon getting home we noticed a "squeak" noise in the front end and we brought it back to Auburn Toyota service and they took their time to try to resolve the issue. They even found a crack in our windshield that was not visible to us and they replaced our windshield. Jake Mccallum in service was our point of contact for handling of this issue. Jake was always very pleasant and professional to deal with and looked into every angle to try to resolve the issue. More