
Auburn Toyota
Auburn, CA
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The easiest car purchase I’ve ever made. Working with John Winford was very enjoyable. He listened to what I was requesting and did his best to deliver. Johns help was very much appreciated. Working with John Winford was very enjoyable. He listened to what I was requesting and did his best to deliver. Johns help was very much appreciated. More
30K Service I arrived at the dealership with an appointment and was promptly checked in. Service Advisor Robert Brassfield was friendly and helpful in ensuring th I arrived at the dealership with an appointment and was promptly checked in. Service Advisor Robert Brassfield was friendly and helpful in ensuring that my six year old 'new' pickup got a complete service. More
Re-application of Cilajet Auburn Toyota went above and beyond my expectations in reapplying CilJet to a recent body shop repair. Service writer, Robert Brassfield was extremely Auburn Toyota went above and beyond my expectations in reapplying CilJet to a recent body shop repair. Service writer, Robert Brassfield was extremely helpful. I give him 5 stars for his customer service! More
Routine maintenance service : Mike Norton service advisor was professional and paid attention to my concerns and comments from the time I dropped it off to picking it up. R : Mike Norton service advisor was professional and paid attention to my concerns and comments from the time I dropped it off to picking it up. R Furner More
First visit The overall visit was excellent! I’m sorry I don’t remember the lady that checked me in, but, she was friendly and knowledgeable...Andrew was the inf The overall visit was excellent! I’m sorry I don’t remember the lady that checked me in, but, she was friendly and knowledgeable...Andrew was the information gatherer... he was friendly and asked for help when it was needed...When the service on my Lexis was complete, he reviewed the work that had been done....I appreciated his attention...I live in Grass Valley and it’s nice to know that I have your business nearby...Thank you, Barbara Miller More
Kristen T was Amazing!! This was the best car buying experience I have had. If you are looking for a car and would like an experienced person to tell you everything you need This was the best car buying experience I have had. If you are looking for a car and would like an experienced person to tell you everything you need to know about it or help you find the perfect vehicle this is the place to go. It has the small town family values that you need car shopping. You don’t get bombarded with sales people! I love the light hearted atmosphere, it was very calming, buying a new vehicle can be very stressful but this time it wasn’t. More
Jeff Lewis is great I was extremely happy with the excellent service I received, Jeff went out of his way to make sure I was satisfied. Will recommend this department to I was extremely happy with the excellent service I received, Jeff went out of his way to make sure I was satisfied. Will recommend this department to everyone. More
I was welcomed I am new to the area and Robert Braasfield made me feel welcome. Robert was courteous and took the time to explain the maintenance check list and futu I am new to the area and Robert Braasfield made me feel welcome. Robert was courteous and took the time to explain the maintenance check list and future needs. I look forward to building a friendship like I had with my service rep in Concord More
Service advisor Mike Norton was very polite and efficient on signing me in and letting me know when my car was ready. He also explained the details of the service per Mike Norton was very polite and efficient on signing me in and letting me know when my car was ready. He also explained the details of the service performed. I found him to be very trustworthy. More
The best service hands down! My wife and I take our 2016 corolla to get service there all the time. Not only because we bought our Corolla from Auburn Toyota but because they jus My wife and I take our 2016 corolla to get service there all the time. Not only because we bought our Corolla from Auburn Toyota but because they just have the best service that I’ve ever experienced. I’ve been to plenty of other dealerships with different cars I’ve had in the past and I’ve always been disappointed, but not at Auburn Toyota. Every time we take our car there we are there for no more than an hour. Sometimes we have had different services that may have taken an hour and a half but they were courteous and let us know and they offered us a shuttle ride home. I really appreciate all the staff that works there in-service especially my service advisor Anna Rae. Thanks Again! More