
Auburn Toyota
Auburn, CA
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Just moved to Auburn Mike Norton was my service advisor. He provided excellent service and handled my emergency repair right away and the dealership also provides shuttle Mike Norton was my service advisor. He provided excellent service and handled my emergency repair right away and the dealership also provides shuttle service - dropped me off at home and picked me up the following day when my car was ready:) More
SUV Service This was my first time using the service department, Robert Brassfield assisted me at the service counter. He was kind, courteous, and very helpful du This was my first time using the service department, Robert Brassfield assisted me at the service counter. He was kind, courteous, and very helpful during the whole process and help direct me to the car rental department. He called me, as promised, when my SUV was complete and ready for pick up. More
Good deal The Auburn Toyota's salesman, Roger Cappocchi who assisted me to buy my Toyota Avalon was very honest, courteous, patient and professional person. He The Auburn Toyota's salesman, Roger Cappocchi who assisted me to buy my Toyota Avalon was very honest, courteous, patient and professional person. He spent hours to explain and show me car instruction in detail. He is the best sale representative I have ever dealt with in my life. I will recommend him to my friends and others. More
Service Robert Brassfield was a great experience told me an hour and kept his word...truck could've used a good wash though....But his customer service made i Robert Brassfield was a great experience told me an hour and kept his word...truck could've used a good wash though....But his customer service made it worth the trip More
Survey I had my 2016 Camry service by Auburn Toyota. The service rep. Was Nicole Williams. The service provided was as usual top notch. Nicole always does an I had my 2016 Camry service by Auburn Toyota. The service rep. Was Nicole Williams. The service provided was as usual top notch. Nicole always does an excellent job of treating each customer with that we have come to expect. She also provided me with detailed report of all service. I will always come back to Nicole because I trust her. Thank you More
Service center Jack McCallan thank you very much , my Toyota Tacoma is in good hands with you , it runs beautiful. Your attention to details i greatly appreciate. Th Jack McCallan thank you very much , my Toyota Tacoma is in good hands with you , it runs beautiful. Your attention to details i greatly appreciate. Thanks again Toyota is lucky to have you at the helm ! More
Mark Neumann was great to work with. Purchased a new Toyota Tacoma from Mark Nuemann. It was actually a pleasant experience - no high pressure sales just knowledgeable and professional. I Purchased a new Toyota Tacoma from Mark Nuemann. It was actually a pleasant experience - no high pressure sales just knowledgeable and professional. I would definitely recommend. More
Kindness So grateful for the kindness of Anthony Stevens at Auburn Toyota. It might’ve just been a simple oil change but because of his kindness I will always So grateful for the kindness of Anthony Stevens at Auburn Toyota. It might’ve just been a simple oil change but because of his kindness I will always go back there. More
Excellent regular maintenance! Glad I chose Auburn Toyota! Robert Brassfield is an awesome service advisor! When he listened to my questions, he truly heard my concerns and answer Glad I chose Auburn Toyota! Robert Brassfield is an awesome service advisor! When he listened to my questions, he truly heard my concerns and answered everything completely. He is an outstanding communicator, and a highly competent, patient, and experienced professional. By the time I left, I felt all caught up on all of the loose ends I'd been worried about during my cross-country travels. He even put my new South Dakota plates on my car for me! He respected my concerns and gave me thorough explanations, which I don't always get, as a single, older woman (full-time RVing). It was above and beyond, since I was there just for an oil change. Robert was also amazingly patient at sorting through all of the details of my various warranties and service agreements until I was able to completely understand them (for the first time, really). Everyone at Auburn Toyota, from the time I drove up and Taylor, the service greeter, got me started, until all was done and payment was made, everyone was wonderful! For sure, they are my "home" dealership. More
excellent service Lee Rafferty was my service advisor, he was very helpful and efficient in handling my first service on my 2018 Toyota Corolla and the wait for my car Lee Rafferty was my service advisor, he was very helpful and efficient in handling my first service on my 2018 Toyota Corolla and the wait for my car was very short. More