Auburn Toyota

Excellent and prompt service. Thank you Jeffrey Lewis for the excellent, prompt 20K service of my RAV4 at my last visit. Also thanks for offering to schedule my next service at th Thank you Jeffrey Lewis for the excellent, prompt 20K service of my RAV4 at my last visit. Also thanks for offering to schedule my next service at that time. More

Mike Norton made returning easy. It's been a few years since I last took my 4Runner to Auburn Toyota for service (previous owners) and I stopped going due to a lack of consideration a It's been a few years since I last took my 4Runner to Auburn Toyota for service (previous owners) and I stopped going due to a lack of consideration and professionalism by my service adviser at the time. I'm actually really glad I went back. Mike is quiet, calm and he LISTENS! For once I didn't walk out of a service appointment feeling like being female made me stupid and helpless or that what I'd said went in one ear and out the other. He made notes, gave me his recommendations and actually called me earlier than the time frame indicated for an update on diagnosing a problem. Best of all, not only did they add a service to correct the problem I was having, they still finished before the end of the day with the tune up and the added service and I was able to get my car back before the next day. I will definitely take my 4Runner back for services and hope to work with Mike again. More

Nicole Williams Always gives great service I don’t always feel like everyone who works here knows what they’re talking about when I call to schedule something, but Nicole always fixes if for me I don’t always feel like everyone who works here knows what they’re talking about when I call to schedule something, but Nicole always fixes if for me when I come in and someone either didn’t schedule something correctly or didn’t even get a rental car set up for me like they were supposed to. She got it in order for me and even most recently she has given me a complimentary look at the roters on my car after purchasing the vehicle 3 months ago. Always trying to go above and beyond I would recommend talking to her when you come in, because she pays more attention to what the shop guys actually are doing... and what they need to do to keep my car running the way it should. More

Nicole Willims is excellent! Well taken care of and needs met. Nicole welcomed us and started the whole process of assessing our vehicle. Afterwards, she diligently conveyed the n Well taken care of and needs met. Nicole welcomed us and started the whole process of assessing our vehicle. Afterwards, she diligently conveyed the needs of our car. More

Nicole William was awesome. . Great service people. Nicole Williams checked me in and was so friendly, kind. I’ll be back. I was a little disappointed that they do not wash the c Great service people. Nicole Williams checked me in and was so friendly, kind. I’ll be back. I was a little disappointed that they do not wash the cars any longer. Nice to see happy faces there. More

I purchased a new Toyota Camry LE I had a great experience with this dealership with the purchase of my new Toyota Camry LE. The sales person, Mark Neumann was quite helpful, and the w I had a great experience with this dealership with the purchase of my new Toyota Camry LE. The sales person, Mark Neumann was quite helpful, and the whole process went quite smoothly and promptly. More

Customer Service Kristen Townsend was our sales person. She was delightful to deal with. Her knowledge of the Tundra was exceptional. The buying process was not str Kristen Townsend was our sales person. She was delightful to deal with. Her knowledge of the Tundra was exceptional. The buying process was not stressful and we were in & out in a little over an hour. More

Jake Mccallum was my Service Adviser JAKE PROVIDE EXCELLENT SERVICE WHEN I CAME IN WITH MY NEW COROLLA . I HAVE DONE BUSINESS WITH JAKE OVER THE YEARS WITH MY PREVIOUS COROLLA, AND PT CR JAKE PROVIDE EXCELLENT SERVICE WHEN I CAME IN WITH MY NEW COROLLA . I HAVE DONE BUSINESS WITH JAKE OVER THE YEARS WITH MY PREVIOUS COROLLA, AND PT CRUISERS ALWAYS PROFESSIONAL AND ATTENTIVE More

Robert Brassfield was my service advisor for my recent visit to Auburn Toyota. His friendly attitude and service knowledge made for a pleasant and expeditious visit. I highly recommend Robert Brassfield and Aub to Auburn Toyota. His friendly attitude and service knowledge made for a pleasant and expeditious visit. I highly recommend Robert Brassfield and Auburn Toyota. More

Quickest Service I have Ever Received from any Dealer I took my 2016 Avalon in for its 15,000 mile service. Made a 3:00 appointment. Got there a little early, like 2:40. Check-in was a breeze and every I took my 2016 Avalon in for its 15,000 mile service. Made a 3:00 appointment. Got there a little early, like 2:40. Check-in was a breeze and everyone was so polite. Imagine my surprise when they came to get me in the waiting room at 3:10, that my car was done. Oil change, tire rotation, and the multi-point inspection, all done in less than 30 minutes. I expected to be there for 60-90 minutes. I love this dealership. We've bought four or five Toyotas from them and always use their service department even though we have a Toyota dealer just two miles from our home. This service department is always going to give you a straight opinion of work that needs to be done at the best price. I have never seen them try to upsell me for work that I don't really need. I trust them 100%. More