Auburn Toyota

Recall repairs I came in for repairs on our Sienna for two recalls; air bag and sliding doors. My service representative, Nicole Williams, was excellent and very hel I came in for repairs on our Sienna for two recalls; air bag and sliding doors. My service representative, Nicole Williams, was excellent and very helpful. The repair tech either left off or knocked off the radio antenna cable requiring a return visit to the dealership to have it reinstalled. Other then that, I was very satisfied with the two visits. More

2018 Highlander due bill hitch installation. I have worked in the mfr'rs service and parts industry since 1974 and have never before experienced the high level of professionalism exhibited by Aub I have worked in the mfr'rs service and parts industry since 1974 and have never before experienced the high level of professionalism exhibited by Auburn Toyota sales and service departments. This was the best experience I have ever encountered in an automobile dealership. More

What a relief! I brought my Prius in fearing the worst about the rechargeable battery. Jake McCallum was very helpful and described what needed to happen before we c I brought my Prius in fearing the worst about the rechargeable battery. Jake McCallum was very helpful and described what needed to happen before we could get to a price. It turned out after the diagnosis that my problem was minor, not major. My Prius was fixed on time, way below budget and I am very grateful to Jake and the techs. More

Great buying experience I was put in contact with Bryan Evensen through the Costco Auto program. Bryan was honest, upfront and I feel was extremely fair in the price I paid a I was put in contact with Bryan Evensen through the Costco Auto program. Bryan was honest, upfront and I feel was extremely fair in the price I paid and the price they paid for my trade. This dealership and Bryan are a 1000 times more professional than another Toyota dealer just down the freeway. I can not recommend Bryan and Auburn Toyota enough. Great experience in dealing with them. More

Reliable experience I always have a great experience when I take my car to Auburn Toyota. They are friendly and efficient and always have my car ready when promised. They I always have a great experience when I take my car to Auburn Toyota. They are friendly and efficient and always have my car ready when promised. They are honest, fair and thorough every time. More

New vehicle purchase My wife and I recently decided to purchase a new vehicle for our family. We were referred to Auburn Toyota by a family friend and it turned out to be My wife and I recently decided to purchase a new vehicle for our family. We were referred to Auburn Toyota by a family friend and it turned out to be a great decision. Paul Kimbrel was exactly what you want out of an auto industry sales professional. He was courteous, listened to our needs and did not recommend anything that didn't fit within our wants. We are more than pleased with our 2018 4runner. We will definitely be back for our next vehicle and we'll be sure to tell our friends and family about our experience. More

Wonderful, full service/no pressure experience! From my first interaction with her online, Kristen Townsend was professional and helpful. We "closed the deal" in just a few days, and we walked away From my first interaction with her online, Kristen Townsend was professional and helpful. We "closed the deal" in just a few days, and we walked away feeling we got the best value and quality for the price. I would highly recommend Auburn Toyota, and Kristen in particular. Also of note - Will in the Finance department was also wonderful. Straightforward, personable and quick. All in all, Auburn Toyota is our new "go to" for new cars. More

Excellent experience From the call desk to the salesman to the loan officer, everyone was courteous and professional. Never felt pressured, Bryan Evensen went out of the From the call desk to the salesman to the loan officer, everyone was courteous and professional. Never felt pressured, Bryan Evensen went out of the way yo make us comfortable and get me the right buy Phil was a very courteous loan officer Overall much better than any previous car buying experience More

mike norton Mike Norton was exceptionally courteous and helpful and answered all my questions and even looked up my husbands service records from SoCal regarding Mike Norton was exceptionally courteous and helpful and answered all my questions and even looked up my husbands service records from SoCal regarding a specific item. More

Great atmosphere, friendly service I recently moved into this area and took my car into Auburn Toyota for service. Nicole Williams was very friendly & helpful. She made sure to log all I recently moved into this area and took my car into Auburn Toyota for service. Nicole Williams was very friendly & helpful. She made sure to log all the conditions I reported about my car and we set a plan to address each one. The atmosphere at the service department is very welcoming. Everybody was greeted when they walked in. We love Auburn and relieved that we found a friendly and honest place to take our car. : ) More