Auburn Toyota

Fast and friendly service I took my new Highlander Hybrid in yesterday for it's first 5,000 mi service. I was greeted cordially by Anthony Stevens-Davis and a young woman when I took my new Highlander Hybrid in yesterday for it's first 5,000 mi service. I was greeted cordially by Anthony Stevens-Davis and a young woman when checking in. It only took 1.5 hrs, including replacing a wheel that I had scraped up by accident. My only disappointment was that I have to come back another time to let them custom program the ability to unlock all the doors at once. The manual leads you to think you can do it yourself, but apparently not. Notwithstanding that, I really love the way my new vehicle handles and am very pleased with my purchase from Auburn Toyota.... More

Always dependable!!! My thanks to Rich Ayers for his courteous assistance this week. I was in a panic when AAA told me my tires were splitting. Rich offered a great pric My thanks to Rich Ayers for his courteous assistance this week. I was in a panic when AAA told me my tires were splitting. Rich offered a great price on 4 new tires as well as scheduling other minor service issues I had. I bought my Avalon in 1996 & Auburn Toyota has kept her running for 21 years. All staff I have dealt with are great. Thank you More

Maintenanmce Service at Auburn Toyota We bought our RAV4 from Auburn Toyota in 2011. We have such a great confidence in their customer service and the quality of work they do, we have neve We bought our RAV4 from Auburn Toyota in 2011. We have such a great confidence in their customer service and the quality of work they do, we have never taken our RAV4 to any other place for maintenance. They always do an excellent job, Rich Ayres explains clearly what needs to be done before performing the service and explains what was done after the work is completed. We highly recommend Auburn Toyota. More

Maintenance visit I scheduled my service online, easy enough, and when I spoke with Jake McCallum at the service desk, he recommended a more appropriate service, explai I scheduled my service online, easy enough, and when I spoke with Jake McCallum at the service desk, he recommended a more appropriate service, explained the differences and prices clearly. The work was accomplished just short of the expected time frame and I was on my way. Good service as always. More

Prepaid service The receptionist connected me to the service department quickly and I was able to schedule an appointment that fit my schedule. I was greeted and dire The receptionist connected me to the service department quickly and I was able to schedule an appointment that fit my schedule. I was greeted and directed to the service counter. A nice young man drove my car safely. When I approached the counter Jake looked up and smiled and asked how he could help me. He quickly opened our account on the computer and acknowledged that this was my last service on the contract and explained what would be done. Importantly when I commented about my RAV4 record indicating my husband’s name instead of mine he immediately corrected the account. Thank you for acknowledging such a simple thing. More

Repeat scheduled service maintenance Michael Malone was my service rep and he did an excellent job of keeping me informed when my car was being serviced and receiving a computer update th Michael Malone was my service rep and he did an excellent job of keeping me informed when my car was being serviced and receiving a computer update that took its sweet time uploading. He was also very helpful in explaining how to install a Bluetooth device in my older 4Runner. I have always had a good experience with Auburn Toyota (even though this time my wait was a bit longer than normal due to the computer update and they were running a bit behind schedule) More

If you use a dealership service center, this is the one. Michael Malane was a great service rep. He explained the work they performed and was able to correct any problems that I have been having with my new Michael Malane was a great service rep. He explained the work they performed and was able to correct any problems that I have been having with my new Avalon. More

Replaced transfer case on 4x4 Tundra Repair was done quickly and. came in under estimate which was really appreciated. Worked with Bryan Glau who was very helpful and professional and Repair was done quickly and. came in under estimate which was really appreciated. Worked with Bryan Glau who was very helpful and professional and we will return for future services as needed. More

Only place I service my Toyotas I've been servicing my cars at Auburn Toyota's Service Center for over 10 years now and I am always pleased with the level of service and friendliness I've been servicing my cars at Auburn Toyota's Service Center for over 10 years now and I am always pleased with the level of service and friendliness of the staff! More

First service visit I took my new car (purchased elsewhere) into Auburn Toyota for it's first service. I dealt with a kind and warm man in the service department, Michael I took my new car (purchased elsewhere) into Auburn Toyota for it's first service. I dealt with a kind and warm man in the service department, Michael Malane. He explained clearly to me everything that they would be doing and approximately how long it would take. I was there for the scheduled service, a leak in a tire, and a squeak between the dash and my door. Everything was resolved, and I didn't owe a penny. While in the waiting area, he checked in with me twice (I was there a little over two hours). He let me know when he was going on his lunch break, and then checked in after lunch just to see if there was anything I needed. When I was done, he reviewed everything that had been done and what they found. I had my laptop and a few other items with me, and he offered to help me to my car. I was able to grab everything on my own, but he did walk me to the service door to open that for me. He was kind, attentive, professional, and thorough. What a great first experience with the Auburn Toyota service department and Michael Malane. More