Auburn Toyota

I asked online for a price on a new RAV-4 with the specifications I wanted including all dealer fees from four dealerships. The only dealership which responded immediately with an "out-the-door" pric specifications I wanted including all dealer fees from four dealerships. The only dealership which responded immediately with an "out-the-door" price was Magnussen's. I tried to get honest, bottom line responses from my local dealerships without result, so I phoned Brandon Gallawa, the internet salesmen who answered my emails, and we set up a test-drive appointment. Everything was as he said it would be and the car-buying experience was actually fun. He was accomodating when I wanted to see another color. I never felt pressured to make a quick decision. They arranged for two drivers to deliver my car to Reno. I really appreciate being able to know the actual price and make my decision from there. More

What a pleasure to deal with Mike Stewart, at Magnussen's Auburn Toyota. (It was the antithesis of other experiences I had with another dealer). I was able to tell Mike what I wanted, and in turn he was Auburn Toyota. (It was the antithesis of other experiences I had with another dealer). I was able to tell Mike what I wanted, and in turn he was able to tell me in real numbers his best deal. The transparency was ideal, and very much appreciated! His service in closing the sale was outstanding. He took time to go over all the car's options and showed me how to enjoy them while the paperwork was completed. Then it was a simple signing process and wa-lah here I am making note of his professionalism! More

We have been buying and leasing cars with this dealership since the 2001. They have always given us superb service. We have owned Toyotas for many years. since the 2001. They have always given us superb service. We have owned Toyotas for many years. More

I called this place because I saw an ad for a 2009 Prius online that I was interested in seeing. I talked to a man named Harlan on the phone and when I told him that I could not get out there until about 7p online that I was interested in seeing. I talked to a man named Harlan on the phone and when I told him that I could not get out there until about 7pm (I live in Sacramento) he told me that he could stay there until 8 as though he was staying late as a personal favor to me (I later found out the place closes at 8 anyway). When I finally managed to drive out there Harlan came out to meet me and immediately started talking down to me like I was some kind of idiot and telling me that I had told him 7 and it was nearly 7:30. And when it became apparent that I was not going to buy a car from him that very day he wouldn't even let me take the car on a test drive and basically told me to get lost. Despite my terrible treatment at the hands of Harlan, I really liked the car I had seen and decided to try coming back a couple days later to see if I could still get the car from a different salesman, and this time I brought along a friend with me who had worked for years as a car salesman at a dealership in Folsom. I again drove all the way out to Auburn from Sacramento and was finally allowed to test drive the car I had wanted, and then I was introduced to another dealer by the name of Allen. When we went into his office he talked about how many years of experience he had in selling cars and when I asked him where else he had sold cars he told me "You don't need to know that". He also told us that he had already sold three other cars that day. Something my salesman friend thought was highly unlikely. I felt bullied by him as he insisted that there was now way he could go down more than a few hundred dollars from the 17.5K asking price. He told me that they had paid 16.8K for the car and thus could not possibly go down any further. I later found out that that was almost certainly a bold faced lie as the trade in price that my friend looked up later for that same car was only 14.5K. Also, despite all of Allen's insistence that they don't "wheel and deal" there and that that was the best price he could give me, minutes after I walked out the door they called me back saying they were willing to go down on the price. As a final insult, when I went online the very next day looking for another car I saw that the car that I had felt bullied and pressured into buying at the sticker price because they had paid so much for it had gone down in price several hundred dollars to 16.9K, a price I was told they could not possibly meet. NEVER BUY A CAR FROM MAGNUSSEN'S TOYOTA. It is full of liars and bullys who care nothing about their customers and just want to squeeze every last dime they can get out of you. More

This is the 2nd purchase we have made through Mark Neumann (bought a Scion through him in 2004). We have been very happy with the service he gave us both times. We now have a Prius and are very happ Neumann (bought a Scion through him in 2004). We have been very happy with the service he gave us both times. We now have a Prius and are very happy with Mark, & Auburn Toyota. Thank you More

Glenn was great. Very personable & knowledgeable about the vehicles they sell and all of the features offered on each vehicle. He insured a swift and easy process. Glenn went out of his way the next about the vehicles they sell and all of the features offered on each vehicle. He insured a swift and easy process. Glenn went out of his way the next day following up with me to make sure I was happy. Also, all of the other staff members were very nice and helpful. I loved the fact that I could shop local and get such great service along with a great price. I love my new Prius!! Thank you! More

After doing a few months of research and talking with probably over 20 dealerships from all over California and Nevada, I finally bought my new car at Magnussen's Auburn Toyota. I was pleased with Brando probably over 20 dealerships from all over California and Nevada, I finally bought my new car at Magnussen's Auburn Toyota. I was pleased with Brandon Gallawa's service, even returning emails while off work. He was able to meet my price and had a vehicle shipped in and prepared when I was ready to buy. Brandon offered honest responses to all of my questions and made sure that everything was final before I came into to the dealership to look at the vehicle. There were no surprises when I arrived to look at the vehicle and Brandon was more than helpful with any questions. The part I appreciated the most was that I never once felt pressured. I was able to look and ask questions at my own pace without ever feeling like I was moving too slow. It was a hassle free process without any problems. I would recommend Brandon Gallawa at Auburn Toyota to anyone looking for a hassle vehicle purchase. More

Rocky worked with us for several days via computer, answering question, explaining our alternatives in options and in pricing i.e. cash or financing. He was patient, forthright, and helpful at every answering question, explaining our alternatives in options and in pricing i.e. cash or financing. He was patient, forthright, and helpful at every juncture of the deal that we finally made on a 2012 Highlander, and the price was reasonable. We would recommend his services and the the services of Magnussen Toyota to all who are looking for a fair deal. Joe & Mary Berger, Colusa,CA More

Started out dealing w/Reno toyota ... BIG MISTAKE! Brandon had given me a better price from the start but I went to Reno for convenience. It turned out to be a major inconvenience. Went back to Brando Brandon had given me a better price from the start but I went to Reno for convenience. It turned out to be a major inconvenience. Went back to Brandon who honored a price quote given to me weeks before which was way better than Reno Toyota. I live in Tahoe, so going to the dealership to get my truck was not going to be easy. To avoid the hassle, the whole deal was done over the phone and the truck was delivered to me by two nice gentlemen ( one in a chase car ) , the paperwork was signed in 10 minutes, no extra charges were applied and they even filled the tank when they got to Tahoe! A great car buying experience and compared to Reno Toyota, it was a dream instead of a nightmare. If you live in Tahoe, avoid Reno and go directly to Auburn ( via the Internet like I did!) More

After being totally disgusted with another local Dealership I thought I would try Toyota based on their reputation. I am very glad I did. This was the absolute best experience I have had at a dealer Dealership I thought I would try Toyota based on their reputation. I am very glad I did. This was the absolute best experience I have had at a dealer and in speaking with the Service Manager Lee Rafferty he said they would work on any make or model. I highly recommend Auburn Toyota for anything you need done to your car. Another dealer totally misdiagnosed an expensive repair which as it turned out did not need to be done. The team at Auburn Toyota figured out exactly what needed to be done and then proceeded to complete the repairs quickly and precise. If I could I would invest in this Auto Dealership. It is defineately not the norm and I would send anyone to them with no reservation. Best, Wyler Furgeson Auburn, California More