Auburn Toyota - Service Center

Service Customer Lounge had a total make over since I last visited. Uncluttered, bright, and functional. Selah Pieper greeted me when I drove up and wrote my Express Service needs. Jacob McCallum took last visited. Uncluttered, bright, and functional. Selah Pieper greeted me when I drove up and wrote my Express Service needs. Jacob McCallum took over when the inspections found that my 2006 Sienna van needed more work done on the engine, at $2881.00. I approved the needed work due to the engine to Jacob's clear explanations and professionalism by giving me the freedom of choice to proceed with the job recommendations. I now wait for the work to be done. Hopefully with results as positive as I had received from the Service Advisors. More

Clean environment, friendly and knowledgeable staff. Communication on vehicle status and what was needed was spot on Communication on vehicle status and what was needed was spot on More

Jake Mccallum, is a great asset to your local dealership business. He made me as a customer feel that my concerns were the most important, and that I was his top priority in a very complicated repair situa business. He made me as a customer feel that my concerns were the most important, and that I was his top priority in a very complicated repair situation. More

Jeffery Lewis checked us in. Great personality. Extremely friendly., very respectful. Made us feel very welcome. Great personality. Extremely friendly., very respectful. Made us feel very welcome. More

Jake Mccallum, he is an asset to your business. He makes your customers feel that they and their concerns are most important, and that we are satisfied is his priority. He makes your customers feel that they and their concerns are most important, and that we are satisfied is his priority. More

Always excellent service. We are two very senior ladies and we are secure in the knowledge that this dealer is fair and honest after buying several cars here. Jeff and his ser We are two very senior ladies and we are secure in the knowledge that this dealer is fair and honest after buying several cars here. Jeff and his service crew were efficient and very helpful. Cars always run great after service especially. More

Jeffrey Lewis and the service manager Ryan made things work in the third visit after visits one and two presented problems of no tires at first visit and wrong size tires second visit because Toyota’s com work in the third visit after visits one and two presented problems of no tires at first visit and wrong size tires second visit because Toyota’s computer had wrong information . I really appreciate their compensations for the inconvenience !! Very courteous and they made things right !! More

Very personable serviceman kept me abreast of the work on my cars progress. Well done my cars progress. Well done More

I took my Tacoma in for service and was going to wait until finished. So Jeffrey Lewis informed me of the nice waiting area and kept me informed of the progress and parts due for replacement. Thanks Jeff until finished. So Jeffrey Lewis informed me of the nice waiting area and kept me informed of the progress and parts due for replacement. Thanks Jeff More