Auburn Toyota - Service Center

First visit The overall visit was excellent! I’m sorry I don’t remember the lady that checked me in, but, she was friendly and knowledgeable...Andrew was the inf The overall visit was excellent! I’m sorry I don’t remember the lady that checked me in, but, she was friendly and knowledgeable...Andrew was the information gatherer... he was friendly and asked for help when it was needed...When the service on my Lexis was complete, he reviewed the work that had been done....I appreciated his attention...I live in Grass Valley and it’s nice to know that I have your business nearby...Thank you, Barbara Miller More

Jeff Lewis is great I was extremely happy with the excellent service I received, Jeff went out of his way to make sure I was satisfied. Will recommend this department to I was extremely happy with the excellent service I received, Jeff went out of his way to make sure I was satisfied. Will recommend this department to everyone. More

I was welcomed I am new to the area and Robert Braasfield made me feel welcome. Robert was courteous and took the time to explain the maintenance check list and futu I am new to the area and Robert Braasfield made me feel welcome. Robert was courteous and took the time to explain the maintenance check list and future needs. I look forward to building a friendship like I had with my service rep in Concord More

Service advisor Mike Norton was very polite and efficient on signing me in and letting me know when my car was ready. He also explained the details of the service per Mike Norton was very polite and efficient on signing me in and letting me know when my car was ready. He also explained the details of the service performed. I found him to be very trustworthy. More

The best service hands down! My wife and I take our 2016 corolla to get service there all the time. Not only because we bought our Corolla from Auburn Toyota but because they jus My wife and I take our 2016 corolla to get service there all the time. Not only because we bought our Corolla from Auburn Toyota but because they just have the best service that I’ve ever experienced. I’ve been to plenty of other dealerships with different cars I’ve had in the past and I’ve always been disappointed, but not at Auburn Toyota. Every time we take our car there we are there for no more than an hour. Sometimes we have had different services that may have taken an hour and a half but they were courteous and let us know and they offered us a shuttle ride home. I really appreciate all the staff that works there in-service especially my service advisor Anna Rae. Thanks Again! More

Exceeded expectations Auburn Toyota and Mike Norton did 3 recall items, a safety check and reviewed and do their best to resolve a rattle in our sunroof of our RAV4. We are Auburn Toyota and Mike Norton did 3 recall items, a safety check and reviewed and do their best to resolve a rattle in our sunroof of our RAV4. We are very happy with the service and quality of Auburn Toyota and have both of our Toyota’s serviced there More

Excellent Service Mike Norton was very helpful when I inquired about new tires for my Tundra. I had one flat and one slow leak. I was able to get an appointment for t Mike Norton was very helpful when I inquired about new tires for my Tundra. I had one flat and one slow leak. I was able to get an appointment for the following day and Mike ordered 2 tires in the event I needed them. Turns out I did need both tires so was glad he had the foresight to make sure they had them on hand prior to my bringing in the vehicle. I also checked around and the price quoted for the tires was right in the ball park, actually a little less than neighboring tire stores. Am happy with service at Auburn Toyota, Mike Norton in particular. More

Mike Norton Makes a Stellar Impression for Auburn Toyota! I have given a five-star rating to Auburn Toyota for its extremely thorough and courteous service. Mike Norton waited on me, and he seemed very focuse I have given a five-star rating to Auburn Toyota for its extremely thorough and courteous service. Mike Norton waited on me, and he seemed very focused and service-oriented. He did everything in his power to make sure that my Toyota Forerunner had the correct weight of the synthetic oil that I prefer on my oil and filter change, and that the selection of new windshield wipers that I requested would be appropriate and new, as I needed. He was extremely kind and courteous and engendered so much confidence in me that I totally trusted that he would make certain that my vehicle would receive every proper consideration and level of care. I could not have had a better experience. I trust Mike Norton now, and I surely hope that I am blessed enough to have him write up my service request at my next visit to your fine dealership. I love Auburn Toyota, and wouldn't even think of going anywhere else for my treasured truck needs. Thank you, Mike Norton! And thank you Auburn Toyota! More

Auburn Toyota is Awesome! I have been doing business with Auburn Toyota for more than ten years. It began with their sales staff in 2007 when I purchased a new 4 Runner. The se I have been doing business with Auburn Toyota for more than ten years. It began with their sales staff in 2007 when I purchased a new 4 Runner. The service department is top notch as well. In addition to my 4 Runner, I have owned a Camry (a gift from my parents) and Prius C (also purchased from Auburn Toyota). My most recent service experience with Jeff Lewis was excellent, as always. Even if you don't live in the Auburn area, you want to get your Toyota serviced here! More

My new Toyota Tacoma loves visiting! I came back for my 10,000 mile servicing. Mike Nortion and the rest of the staff treated me with respect and listened to my queries. I am new to Toy I came back for my 10,000 mile servicing. Mike Nortion and the rest of the staff treated me with respect and listened to my queries. I am new to Toyota and this dealer but no matter; they were great! More