Auburn Toyota - Service Center

Ramon Mendoza was great to work with. Ramon Mendoza was courteous, informative, and helpful. And he understood that the high cost of replacing the hybrid battery could be shocking but of Ramon Mendoza was courteous, informative, and helpful. And he understood that the high cost of replacing the hybrid battery could be shocking but of course it is not his fault. More

Overall 5 stars Had my 5k service and was impresssed with Auburn Toyota. Friendly, timely and efficient. Mike Norton did a great job in getting me in and out. Most of Had my 5k service and was impresssed with Auburn Toyota. Friendly, timely and efficient. Mike Norton did a great job in getting me in and out. Most of all he was personable and honest. More

Service for my 2007 Prius Ramon Mendoza was polite and friendly. He took the time to explain just what would be done. He double checked with me before he replaced wiper inserts Ramon Mendoza was polite and friendly. He took the time to explain just what would be done. He double checked with me before he replaced wiper inserts. My car was serviced in a timely manner. He suggested a future service in June. More

Recall Service appointment Ramon Mendoza was able to get my car in, serviced for recall work, and out in about 1 1/2 hours instead of the 4+ hours originally estimated. I have Ramon Mendoza was able to get my car in, serviced for recall work, and out in about 1 1/2 hours instead of the 4+ hours originally estimated. I have a special needs son and I needed to get home ASAP to meet his bus and after I told Ramon of my situation he did his best to help me out. I truly appreciate this kind of personalized service. More

SERVICE CENTER PROVIDED GREAT SERVICE Purchased my 2015 Highlander from these folks in 02/15. I live appx. 80 miles distant. Found this dealer through "truecar.com." I shopped perhaps a do Purchased my 2015 Highlander from these folks in 02/15. I live appx. 80 miles distant. Found this dealer through "truecar.com." I shopped perhaps a dozen dealers and found the best deal here. When I purchased the car, I opted for a protective film coating on the face of the hood and front end of the car (called a bra). Anyway, in Aug. of 2016 I noted that the film on the hood was looking foggy. To me, it meant that moisture must have gotten between the hood itself and the protective film. Called the dealers service dept. and talked to Bryan Glau, a service advisor. He made an appointment for me to bring in the car. Arrived there in the morning and found out it would be a 3 - 4 hour job. I didn't want to sit around for that amount of time and asked for a loaner car. NO PROBLEM!! They gave me a 2016 RAV-4 and off I was. Came back around noon and the car was ready, looking like new. I have taken my car to Lodi and Fairfield for service. They can't compare to Auburn Toyota. The bottom line when purchasing a car is the service you will be provided..Auburn Toyota is #1 in my book. More

Done well and explained too ! My Highlander developed a chatter in the front brakes - it resoled quickly and all is well in my house again ( it is my wife's car !) My Highlander developed a chatter in the front brakes - it resoled quickly and all is well in my house again ( it is my wife's car !) More

Easy peasy. In and out in just over an hour. Even though I showed up a bit late the service person, Robert Brassfield got the car right in. We didn't buy the car at this dealership but it is the Even though I showed up a bit late the service person, Robert Brassfield got the car right in. We didn't buy the car at this dealership but it is the closest and they have always given fast and friendly service . More

Bryan Glau The Service Dept was very helpful, from the the time I made the appointment to servicing my vehicle. Bryan Glau was professional and had immediately o The Service Dept was very helpful, from the the time I made the appointment to servicing my vehicle. Bryan Glau was professional and had immediately offered the convenience of providing a service ride to a place of your choice in lieu of waiting in the office. Jason, the driver was also very cordial. The service repair time estimate was manageable and I appreciate the promptness, professionalism and friendliness of the staff . More

Ramon Mendoza is a great service representative. Ramon was very knowledgeable and helpful. We would definitely go back and ask for Ramon. Auburn Toyota is a dealership that takes pride in trying to a Ramon was very knowledgeable and helpful. We would definitely go back and ask for Ramon. Auburn Toyota is a dealership that takes pride in trying to accommodate the needs of the clients with knowledgeable service Representatives like Ramon. Thank you! More

Service Auburn Toyota is a great place to take your car. Everyone there is very nice and helpful and go out of their way to help you. Bryan Glau is awesome Auburn Toyota is a great place to take your car. Everyone there is very nice and helpful and go out of their way to help you. Bryan Glau is awesome More