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Audi Allentown

Allentown, PA

4.8
2,091 Reviews
Call Dealership (888) 709-1467
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4725 Hamilton Blvd

Allentown, PA

18103

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2,091 Reviews of Audi Allentown

June 03, 2025

I’m disappointed with the loaner car policy change, and will consider servicing my 2 cars elsewhere. I have been very happy with the service and have purchased 3 cars through this dealership. More

by PATRICK_DUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
Report | Print
Jun 04, 2025 -

Audi Allentown responded

Hi Patrick, Thank you for taking the time to share your feedback. We truly appreciate your loyalty and the trust you've placed in us over the years—both in servicing your vehicles and purchasing three cars through our dealership. We’re sorry to hear about your disappointment with the recent change in our loaner car policy. This was a difficult decision influenced by various factors, and we understand how it can be frustrating, especially for our longtime customers. Your satisfaction is very important to us, and we’d love the opportunity to speak with you directly to see if there’s anything we can do to make this right or better accommodate your needs in the future.

June 03, 2025

They was great and very professional and help me get approved and that was very helpful More

by ROCHESTERJR55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine, Andrew Kim
Report | Print
Jun 04, 2025 -

Audi Allentown responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

June 03, 2025

Professional, honest, knowledgeable sales staff that helped me through my trade in with ease! Went out of their way to get me the car I wanted located at another dealership. Worked over the weekend and More

by FISH_888
Recommend Dealer
Yes
Employees Worked With
Dimitri and Brian, Andrew Kim, Dan Berry, Molly Moyer
Report | Print
Jun 04, 2025 -

Audi Allentown responded

Wow—thank you so much for your incredible review! We’re thrilled to hear that your experience with our sales team was professional, honest, and seamless from start to finish. Going the extra mile to get you the exact car you wanted even on days off is just the kind of dedication we’re proud of! It means a lot to us that this was your third Audi and that you trust our service department just as much as our sales team. Knowing that your experience ended with hugs, handshakes, smiles, and laughter truly makes our day! We’re so glad you’re loving your new vehicle and feel safe and secure behind the wheel. Thank you again for your kind words and for being part of the Ciocca family.

June 03, 2025

Audi Allentown has been very good to work with including reminding me of service that was covered by my plan which saved me money. All the people have been very nice and accommodating. More

by DEVNULL555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman, Molly Moyer
Report | Print
Jun 03, 2025 -

Audi Allentown responded

Thank you for the great review! We're so glad to hear that our team at Audi Allentown was able to help you take full advantage of your service plan and save you money. It's always our goal to provide helpful, friendly, and accommodating service. We truly appreciate your support and look forward to seeing you next time!

June 02, 2025

My car was in for warranty and needed an adjuster to stop out and approve the work. The adjuster took his good old time to show up, that’s not Audi‘s fault. But James and the team went above and beyond to en More

by KFid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick, James Lauman, Sijade Cromartie, Molly Moyer, Tyler Pilz
Report | Print
Jun 03, 2025 -

Audi Allentown responded

Thank you so much for your continued trust and loyalty! We're sorry for the delay caused by the adjuster, but we're glad to hear that James and the team were able to step up and make the situation as smooth as possible. It means a lot to know you've had consistently positive experiences with us and that you're considering us for your third vehicle. We truly appreciate your support and look forward to helping you again soon!

June 02, 2025

Andrews was so easy to work with! ! It was a pleasure buying a car from him. More

by HEIDILSTAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cusmano, Andrew Kim, Nate Krick, Dan Berry
Report | Print
Jun 03, 2025 -

Audi Allentown responded

Thank you so much for sharing, Heidi! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

June 02, 2025

Thanks for James Lauman , and thanks for Allentown Audi for tha good service and good staff More

by KARMEN-EF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine, James Lauman, Sijade Cromartie
Report | Print
Jun 03, 2025 -

Audi Allentown responded

Thank you, Karmen! We truly appreciate your kind words. We're glad James and the team at Audi Allentown provided you with great service. Your support means a lot to us, and we look forward to welcoming you back again soon!

June 02, 2025

James, always takes care of me. I recommend James and Audi Allentown for all service needs! More

by Jroz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick, James Lauman, Molly Moyer
Report | Print
Jun 03, 2025 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 01, 2025

I really appreciate the solid communication every time I bring my Audi in for service. The walk around videos are great as well. I do not get this great of service anywhere else. More

by AMBEROZZY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Report | Print
Jun 02, 2025 -

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that you value the consistent communication and enjoy the walk-around videos — our team works hard to keep you informed and confident throughout your service experience. It means a lot to know that you don’t get this level of service anywhere else. We truly appreciate your trust in us and look forward to continuing to provide you with top-notch care every time you visit.

May 31, 2025

Great job by my advisor! Appt scheduling was a bit of a challenge for a simple visit... More

by MHAMME3420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
Report | Print
Jun 02, 2025 -

Audi Allentown responded

Thank you for your feedback! We're glad to hear your advisor did a great job and provided a positive experience during your visit. We do apologize for the scheduling challenges you encountered — we understand how important convenience is and are actively working on improving that part of the process. We appreciate your patience and hope to make your next visit even smoother. Please don’t hesitate to reach out if there’s anything we can assist with in the meantime.

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