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Audi Allentown

Allentown, PA

4.8
2,091 Reviews
Call Dealership (888) 709-1467
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4725 Hamilton Blvd

Allentown, PA

18103

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2,091 Reviews of Audi Allentown

May 25, 2025

Horrible customer service. Would never recommend for anyone to ever purchase a car here. Would not offer a loaner even though car was purchased at this dealership. More

by Jbk00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lauman, Molly Moyer
Report | Print
May 27, 2025 -

Audi Allentown responded

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent customer service is very important to us, and it's clear we fell short in your case. We understand how frustrating it can be not to receive a loaner vehicle when expected, especially as a customer of the dealership. If you're open to it, we'd appreciate the opportunity to learn more and try to make things right. Please feel free to reach out to our management team directly.

May 25, 2025

Meets their obligations and is considerate of your time. A well run operation that helps you to accept the high cost of service. More

by MVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick, Tyler Pilz
Report | Print
May 27, 2025 -

Audi Allentown responded

Thank you for your honest and thoughtful feedback. We’re glad to hear that you felt our team was respectful of your time and met expectations throughout your visit. Providing efficient, transparent service is always our goal, and we truly appreciate your recognition of our efforts. We look forward to continuing to serve you!

May 24, 2025

Tyler did an excellent job explaining everything to me. Also, I had to wait for my car and the wait was not as bad as I anticipated. More

by BCABURNETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Report | Print
May 27, 2025 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 24, 2025

Great service. Very attentive Great customer service and great customer care at this company and I will always be thankful for the service and the people More

by christianV
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie, Sijade Cromartie
Report | Print
May 27, 2025 -

Audi Allentown responded

Hi Christian, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 24, 2025

Everyone I worked with was really nice. Molly was quick to respond and helped answer any questions I had. More

by Jessica Zapotocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
Report | Print
May 27, 2025 -

Audi Allentown responded

Thanks Jessica, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 23, 2025

Molly and the tech kept me informed and sent me a video with transcription so I knew what the status was of my vehicle. Recommend! More

by jsmcgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
Report | Print
May 27, 2025 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 23, 2025

Super great service at Ciocca: professional, timely and top notch. Love this dealer and their staff 👏. More

by REBECCANELSON1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
Report | Print
May 27, 2025 -

Audi Allentown responded

Thank you very much for such a great review, Rebecca! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 23, 2025

Molly truly is an asset! She kept me well informed about my vehicle every step of the way! Will definitely be back!! More

by lsilva1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
Report | Print
May 27, 2025 -

Audi Allentown responded

Thank you so much for the kind words! We're thrilled to hear that Molly took such great care of you and kept you well informed throughout the process. She truly is an asset to our team! We’re glad to know you’ll be back, we look forward to seeing you again!

May 22, 2025

Super attentive and worked hard to service my vehicle. Finished ahead of time and with excellent support. More

by LTCOLBEATY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
Report | Print
May 27, 2025 -

Audi Allentown responded

Thank you for the great feedback! We're happy to hear our team was attentive and worked hard to service your vehicle efficiently. Finishing ahead of schedule with excellent support is exactly the experience we strive to provide. We truly appreciate your business and look forward to seeing you next time!

May 21, 2025

Attractive and immaculate facility with an attentive and informative staff. Staff goes put of its way to assist and advise. Audi should be proud. More

by GPANICHAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
Report | Print
May 21, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you found our facility attractive and immaculate, and that our staff made a positive impression. Providing attentive and informative service is something we take great pride in, and it's wonderful to know it made a difference in your experience. We truly appreciate your feedback and look forward to welcoming you again soon!

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