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Audi Allentown

Allentown, PA

4.8
2,091 Reviews
Call Dealership (888) 709-1467
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4725 Hamilton Blvd

Allentown, PA

18103

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2,091 Reviews of Audi Allentown

May 02, 2025

Extremely friendly and informative staff. Even though I spent more than I wanted to, I felt like the customer experience and work done on my SUV was well worth the money. I will be coming bac More

by KEVNAG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman, Tyler Pilz
Report | Print
May 05, 2025 -

Audi Allentown responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our staff and felt the value of the work done on your SUV. We truly appreciate your trust in us and look forward to helping you with your future Audi purchase when the time comes. Great to have you as part of the Audi family!

May 02, 2025

Just bought a car a few months ago and James was very fair and honest with resolving the issues we've been having. More

by TAMARANDKATRINA
Recommend Dealer
Yes
Employees Worked With
James Lauman, James Lauman
Report | Print
May 05, 2025 -

Audi Allentown responded

Thank you for your feedback! We're glad to hear that James was fair and honest in helping resolve the issues with your vehicle. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Please don’t hesitate to reach out if you need anything else — we’re here to help!

May 02, 2025

The staff at the Allentown Audi dealership are always courteous, professional, and efficient. I’m usually in and out very quickly. More

by Hockey1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
Report | Print
May 05, 2025 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 02, 2025

Quick and easy, James was fantastic and the loaner provided was great. The short video of the diagnostic was welcomed. More

by JESUS.MENDEZ.EDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
Report | Print
May 05, 2025 -

Audi Allentown responded

Thank you, Jesus, for your great feedback! We're happy to hear that James made the process quick and easy, and that the loaner and diagnostic video added to a smooth experience. We appreciate your trust and look forward to assisting you again in the future.

May 01, 2025

The customer service at Audi of Allentown is unbeatable. Their staff goes above and beyond. I am so thankful for James and his help with my vehicle! More

by SUESAN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
Report | Print
May 02, 2025 -

Audi Allentown responded

Thank you so much for the kind words! We’re thrilled to hear that your experience at Audi Allentown exceeded expectations. James will be especially happy to know his support made a difference. We truly appreciate your trust and look forward to continuing to provide you with exceptional service!

May 01, 2025

I was disappointed that I couldn't get a loaner for the day, but I am satisfied with the outcome (so far). More

by MAUREENOMEARA
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie, Sijade Cromartie
Report | Print
May 02, 2025 -

Audi Allentown responded

Thank you for your honest feedback. We’re sorry to hear about the inconvenience regarding the loaner vehicle and understand how that can be frustrating. That said, we're glad you're satisfied with the outcome so far. Your input helps us improve, and we truly appreciate you giving us the opportunity to serve you. Please don’t hesitate to reach out if you need anything further.

April 30, 2025

Very smooth process and handling! I would gladly do business here again with my vehicle! More

by Cfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick, James Lauman, Sijade Cromartie, Molly Moyer, Tyler Pilz
Report | Print
May 01, 2025 -

Audi Allentown responded

Thank you for the great feedback! We're so happy to hear that the process was smooth and that you'd choose to work with us again. We truly appreciate your business and look forward to helping you with any future vehicle needs!

April 30, 2025

Very knowledgeable. . great communication! Over the top customer service. Makes the customer feel conformable from the beginning. More

by ROWDOG80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Report | Print
May 01, 2025 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 30, 2025

Leased. Remote from Rochester NY. Worked through agent. Delivered direct to my home and stayed to review functionality with me. Brian Kemp was tech. My agent More

by AWIENER
Recommend Dealer
Yes
Employees Worked With
Andrew Kim, Andrew Kim
Report | Print
May 01, 2025 -

Audi Allentown responded

Thank you for your review! We're so glad to hear that your remote leasing experience from Rochester went smoothly. Brian and Andrew will be thrilled to know their efforts made a positive impact — we’ll be sure to pass along your kind words. Enjoy your new vehicle, and don’t hesitate to reach out if we can assist you further in the future!

April 30, 2025

Prompt service with an unscheduled car problem. Understood the schedule we had with car. All communications were handled with clarity and professionalism. More

by KDNELSON215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
Report | Print
May 01, 2025 -

Audi Allentown responded

Thank you for taking the time to share your experience! We're glad we could provide prompt and professional service, especially on short notice. Understanding your schedule and keeping communication clear are top priorities for us, and we're happy to hear that came through. We're here whenever you need us!

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